Healthcare Operations Specialist: Patient Care & Process

AdaptHealth; Texarkana (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive compensation

Total rewards & benefits

Paid time off ( PTO )

401(k) with company match

Employee Stock Purchase Plan

Job summary

AdaptHealth in Texarkana, TX is seeking an Operations Specialist to support patient care and drive operational excellence across regional workflows. You will improve processes, verify insurance/authorizations, navigate EMR systems, and help ensure accurate documentation and compliance.

The role requires a high school diploma and at least 1 year of related experience, plus responsibilities such as equipment delivery, training support, and collaboration with leadership to meet performance metrics.

Qualifications

• Excellent verbal and written communication skills with analytical and problem‑solving abilities.
• Ability to multi-task in a fast-paced environment.
• Proficient computer skills and familiarity with Microsoft Office and healthcare systems.

Responsibilities

• Support regional operations through workflow improvement, training, and process optimization.
• Review and process documentation, including insurance verification, authorizations, and order accuracy.
• Navigate EMR systems to enter, track, and validate patient and authorization data.
• Analyze workflows, identify errors, and implement solutions to improve efficiency and quality.
• Collaborate with teams and leadership to resolve issues and communicate trends.
• Meet quality and performance metrics while managing multiple priorities.
• Deliver, set up, and educate patients on home medical equipment as needed.

Skills

Verbal and written communication

Multi-tasking

Proficient computer skills

Attention to detail

Education

Associate’s degree in Healthcare Administration or related field

High School Diploma

Job description

AdaptHealth in Texarkana, TX is seeking an Operations Specialist to support patient care and drive operational excellence across regional workflows. You will improve processes, verify insurance/authorizations, navigate EMR systems, and help ensure accurate documentation and compliance.

The role requires a high school diploma and at least 1 year of related experience, plus responsibilities such as equipment delivery, training support, and collaboration with leadership to meet performance metrics.