Healthcare Operations Specialist: Patient Care & Process

Adapt-Health-LLC; Augusta (GA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

401(k) with company match

Paid Time Off including holidays

Medical, dental, and vision coverage

Employee Stock Purchase Plan

Parental bonding leave

Job summary

AdaptHealth is seeking an Operations Specialist to support patient care and drive operational excellence. You will improve workflows, verify insurance and authorizations, and enter data across EMR systems to ensure accuracy and compliance.

Requirements include 1 year of related experience and a High School Diploma or Associate’s degree in Healthcare Administration or related field. Healthcare admin experience is a plus, with strong communication and multi-tasking abilities paramount.

Qualifications

• 1 year of relatable work experience required
• High School Diploma or Associate’s degree in a related field
• Experience in healthcare administration, billing, or customer service is preferred but not required

Responsibilities

• Support regional operations through workflow improvement and training
• Review and process documentation, insurance verification, authorizations, and order accuracy
• Navigate EMR systems to enter, track, and validate patient data
• Analyze workflows, identify errors, and implement efficiency solutions
• Collaborate with teams and leadership to resolve issues and communicate trends
• Maintain knowledge of payer guidelines, products, and services to ensure compliance
• Assist with training materials, onboarding, and cross-functional support
• Participate in projects to refine processes and enhance performance
• Meet quality and performance metrics while managing multiple priorities
• Perform patient assessments and follow-ups to support care and compliance
• Ensure accurate documentation and adherence to HIPAA, PPE, and infection control standards

Skills

Communication skills

Multi-tasking

Microsoft Office

EMR systems knowledge

Education

High School Diploma

Associate’s degree in Healthcare Administration or Business Administration

Tools

EMR systems

Job description

AdaptHealth is seeking an Operations Specialist to support patient care and drive operational excellence. You will improve workflows, verify insurance and authorizations, and enter data across EMR systems to ensure accuracy and compliance.

Requirements include 1 year of related experience and a High School Diploma or Associate’s degree in Healthcare Administration or related field. Healthcare admin experience is a plus, with strong communication and multi-tasking abilities paramount.