Healthcare Operations Specialist — Improve Patient Care

AdaptHealth, LLC; Marietta (GA); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401(k) with company match

Paid Time Off

Employee Stock Purchase Plan

Parental Leave

Job summary

AdaptHealth is seeking an Operations Specialist to support patient care and drive operational excellence. The role focuses on workflow improvement, documentation review, and collaboration with teams to resolve issues while ensuring compliance.

The position emphasizes accurate data entry in EMR systems, insurer authorization management, and ongoing process refinement to meet quality metrics in a fast-paced healthcare environment.

Qualifications

• High School Diploma or higher education is required.
• 1 year of relatable work experience is required.

Responsibilities

• Support regional operations through workflow improvement, training, and process optimization.
• Review and process documentation, including insurance verification, authorizations, and order accuracy.
• Navigate EMR systems to enter, track, and validate patient and authorization data.
• Analyze workflows, identify errors, and implement solutions to improve efficiency and quality.
• Maintain knowledge of payer guidelines, products, and services to ensure compliance.
• Assist with training materials, onboarding, and cross-functional support.
• Meet quality and performance metrics while managing multiple priorities.
• Perform patient assessments and follow-ups to support care and compliance.

Skills

Attention to detail

Multi-tasking

Verbal and written communication

Proficient computer skills

Education

High School Diploma

Associate’s degree in Healthcare Administration or related field

Tools

Microsoft Office

Job description

AdaptHealth is seeking an Operations Specialist to support patient care and drive operational excellence. The role focuses on workflow improvement, documentation review, and collaboration with teams to resolve issues while ensuring compliance.

The position emphasizes accurate data entry in EMR systems, insurer authorization management, and ongoing process refinement to meet quality metrics in a fast-paced healthcare environment.