Healthcare Operations Specialist – Non-Driving

AdaptHealth, LLC; Seneca (SC); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Medical, dental & vision coverage

401(k) with company match

Paid time off

Employee stock purchase plan

Parental leave

Short and long-term disability

Life and AD&D Insurance

FSA & HSA benefits

Telemedicine access

Identity Theft Protection

Job summary

AdaptHealth, LLC is seeking an Operations Specialist to support patient care and optimize regional operations. You will help drive process improvements, verify insurance, and manage patient data across EMR systems, contributing to high-quality care and operational excellence.

The role emphasizes teamwork, adherence to payer guidelines, and ongoing training. A high school diploma (or equivalent) and related experience are required, with benefits and growth opportunities provided by AdaptHealth.

Qualifications

• One (1) year of relatable work experience required.
• High School Diploma or Associate’s degree in related field is required.
• Experience in management, administrative, clerical, insurance, billing, claims, call center, or customer service preferred.
• Healthcare organization, pharmacy, HME, medical supply, or Medicare-certified environment is a plus.
• Excellent verbal and written communication with attention to detail.
• Ability to multi-task in a fast paced environment.
• Proficient with Microsoft Office; comfort learning new technologies.

Responsibilities

• Support regional operations through workflow improvement, training, and process optimization.
• Review and process documentation, including insurance verification, authorizations, and order accuracy.
• Navigate EMR systems to enter, track, and validate patient and authorization data.
• Analyze workflows, identify errors, and implement solutions to improve efficiency and quality.
• Collaborate with teams and leadership to resolve issues and communicate trends.
• Maintain knowledge of payer guidelines, products, and services to ensure compliance.
• Assist with training materials, onboarding, and cross-functional support.
• Participate in projects to refine processes and enhance operational performance.
• Meet quality and performance metrics while managing multiple priorities.
• Perform patient assessments and follow-ups to support care and compliance.
• Ensure accurate documentation and adherence to HIPAA, PPE, and infection control standards.

Skills

Customer service

Administrative support

Communication

Multi-tasking

Microsoft Office

Healthcare systems

Problem solving

Independent work

Education

High School Diploma

Associate’s degree in Healthcare Administration / Business Administration or equivalent

Job description

AdaptHealth, LLC is seeking an Operations Specialist to support patient care and optimize regional operations. You will help drive process improvements, verify insurance, and manage patient data across EMR systems, contributing to high-quality care and operational excellence.

The role emphasizes teamwork, adherence to payer guidelines, and ongoing training. A high school diploma (or equivalent) and related experience are required, with benefits and growth opportunities provided by AdaptHealth.