Healthcare Operations Specialist: Impact Patient Care

AdaptHealth, LLC; Patton Park (NC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical coverage

401(k) with match

Paid time off

Stock purchase plan

Parental leave

Disability insurance

Life insurance

HSA/FSA

Teledoc access

Identity protection

Job summary

AdaptHealth, LLC in North Carolina is seeking an Operations Specialist to support patient care and drive operational excellence. The role focuses on workflow improvement, training, process optimization, and accurate documentation across insurance verifications, authorizations, and orders.

You will navigate EMR systems, analyze workflows for errors, collaborate with teams to resolve issues, and maintain HIPAA, PPE, and infection control standards while contributing to projects that enhance

Qualifications

• One year of relatable work experience required
• High School Diploma or Associate’s degree in relatable field, Healthcare Administration, Business Administration or equivalent
• Experience in management, administrative, clerical, insurance, billing, claims, call center, or customer service preferred
• Healthcare organization, pharmacy, HME, medical supply, or Medicare-certified environment a plus

Responsibilities

• Support regional operations through workflow improvement, training, and process optimization
• Review and process documentation, including insurance verification, authorizations, and order accuracy
• Navigate EMR systems to enter, track, and validate patient and authorization data
• Analyze workflows, identify errors, and implement solutions to improve efficiency and quality
• Collaborate with teams and leadership to resolve issues and communicate trends
• Maintain knowledge of payer guidelines, products, and services to ensure compliance
• Assist with training materials, onboarding, and cross-functional support
• Participate in projects to refine processes and enhance operational performance
• Meet quality and performance metrics while managing multiple priorities
• Perform patient assessments and follow-ups to support care and compliance
• Ensure accurate documentation and adherence to HIPAA, PPE, and infection control standards
• Perform other duties as assigned

Job description

AdaptHealth, LLC in North Carolina is seeking an Operations Specialist to support patient care and drive operational excellence. The role focuses on workflow improvement, training, process optimization, and accurate documentation across insurance verifications, authorizations, and orders.

You will navigate EMR systems, analyze workflows for errors, collaborate with teams to resolve issues, and maintain HIPAA, PPE, and infection control standards while contributing to projects that enhance