Healthcare Operations & Projects Coordinator

Holland Hospital; Holland (MI); On-site; USD 52,000 - 76,000; Full time

Job summary

Holland Hospital in Holland, MI, is seeking a Business Operations Coordinator to support day-to-day physician office operations under the Practice/Program Manager. Responsibilities include staffing, scheduling, HR oversight, and process improvements to deliver high-quality, cost-effective care while boosting patient and staff satisfaction.

The role is full-time with a shift from 8am to 4:30pm, totaling 40 hours weekly, with occasional evenings as needed.

Qualifications

• High school diploma or GED required.
• Bachelor's degree preferred.
• 3–5 years in a medical office setting.
• Knowledge of medical office operations, billing, and credentialing preferred.

Responsibilities

• Manages staff and physician schedules for assigned practices.
• Helps develop scheduling templates to maximize productivity.
• Supports onboarding of new staff and physicians.
• Provides support on special projects for physicians.
• Oversees information systems needs to improve business processes.
• Ensures licensure, credentialing, and re-certification compliance.
• Collaborates on policy development for practice efficiency and patient care.
• Serves as site liaison with Holland Hospital departments to ensure smooth operations.

Skills

Medical office operations knowledge

Billing practices

Credentialing knowledge

Staff management

Education

High school diploma/GED

Bachelor's degree preferred

Tools

E-clinical works

Job description

Holland Hospital in Holland, MI, is seeking a Business Operations Coordinator to support day-to-day physician office operations under the Practice/Program Manager. Responsibilities include staffing, scheduling, HR oversight, and process improvements to deliver high-quality, cost-effective care while boosting patient and staff satisfaction.

The role is full-time with a shift from 8am to 4:30pm, totaling 40 hours weekly, with occasional evenings as needed.