Healthcare Operations Leader — Onsite, Travel Ready

Akron Children's; Medina (OH); On-site; USD 60,000 - 80,000; Full time

Job summary

Akron Children's is seeking an Operations Supervisor to oversee a small team of administrative and support staff, manage daily operations and the financial performance of a subspecialty practice and regional locations. You will lead scheduling, performance evaluations, and ensure efficient patient flow while upholding policy compliance.

The role requires strong leadership, data and financial management, and the ability to coordinate across sites.

Qualifications

• Education: Associate's degree in healthcare administration or 4+ years healthcare admin experience.
• Certification: Certificate in Healthcare Management within 2 years of hire.
• Experience: Minimum 1 year of healthcare experience.
• Supervision: Minimum 1 year of supervisory/people management preferred.
• Employment: FTE 1.0, onsite with travel as needed.

Responsibilities

• Oversee daily administrative and operational tasks.
• Supervise and provide leadership to administrative and support staff, including hiring, training, scheduling, and performance management.
• Responsible for performance evaluations, disciplinary actions, and terminations.
• Coordinate daily operations to ensure efficient patient flow, optimize appointment scheduling, and minimize wait times.
• Assist in managing office finances, including billing, invoicing, and expense tracking, to support the financial health of the practice.
• Ensure compliance with company policies, procedures, and safety standards.
• Responsible for the ongoing development of employee engagement initiatives.
• Other duties as assigned.

Skills

Leadership

Team management

Organizational skills

Data analysis

Financial management

Project management

Microsoft Office

Education

Associate's degree in healthcare administration

Bachelor's degree preferred

Certificate in Healthcare Management

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

Akron Children's is seeking an Operations Supervisor to oversee a small team of administrative and support staff, manage daily operations and the financial performance of a subspecialty practice and regional locations. You will lead scheduling, performance evaluations, and ensure efficient patient flow while upholding policy compliance.

The role requires strong leadership, data and financial management, and the ability to coordinate across sites.