Healthcare Operations Coordinator — Patient Access & Admin

Baylor College of Medicine; McAllen (TX); On-site; USD 47,000 - 56,000; Full time

Job summary

Baylor College of Medicine in McAllen, TX is seeking a Coordinator, Business Operations to provide administrative and operational support for a multidisciplinary clinic. You will assist with patient scheduling, provider operations, procurement, and donor relations, ensuring efficient day-to-day activities.

The role emphasizes financial processing, vendor management, credentialing support, and strong customer service in a fast-paced healthcare setting.

Qualifications

• High School diploma or GED.
• Two years of relevant experience.

Responsibilities

• Supports strategic, operational, and patient care initiatives for clinic leadership and providers.
• Manages accounts payable/receivable, deposits, expense tracking, and financial reporting support.
• Processes charitable gifts, maintains donor records, and supports philanthropy reporting and events.
• Oversees purchasing, procurement, vendor management, inventory, and supply ordering.
• Supports credentialing, licensing, and compliance documentation.
• Coordinates physician schedules, EPIC updates, call rotations, travel arrangements, and reimbursement processes.
• Supports patient events, marketing, fundraising, and community outreach activities.
• Maintains operational procedures, equipment inventories, facilities coordination, and information systems support.

Skills

Organizational skills

Financial processing

Customer service

Administrative support

Education

High School diploma or GED

Tools

Microsoft Excel

EPIC

CRM

QGenda

Job description

Baylor College of Medicine in McAllen, TX is seeking a Coordinator, Business Operations to provide administrative and operational support for a multidisciplinary clinic. You will assist with patient scheduling, provider operations, procurement, and donor relations, ensuring efficient day-to-day activities.

The role emphasizes financial processing, vendor management, credentialing support, and strong customer service in a fast-paced healthcare setting.