Coordinator, Business Operations - McAllen, TX

Baylor College of Medicine; McAllen (TX); On-site; USD 47,000 - 56,000; Full time

Job summary

Baylor College of Medicine in McAllen, TX is seeking a Coordinator, Business Operations to provide administrative and operational support for a multidisciplinary clinic. The role covers patient scheduling, provider operations, financial processes, philanthropy activities, procurement, travel coordination, and day-to-day clinic administration.

The position is onsite in McAllen, TX with a Monday–Friday schedule and a salary range of $47,372–$55,731, requiring strong organization and customer

Qualifications

• High School diploma or GED is required.
• Minimum of 2 years relevant experience.
• Preferred: Healthcare administration support experience.
• Preferred: Financial processing experience.
• Proficiency in Microsoft Excel.
• Experience with procurement systems, EPIC, CRM and scheduling databases (eg: QGenda).

Responsibilities

• Supports strategic, operational, and patient care initiatives for the clinic.
• Manages accounts payable/receivable, deposits, expense tracking, and financial reporting support.
• Processes charitable gifts, maintains donor records, and supports philanthropy reporting and events.
• Oversees purchasing, procurement, vendor management, inventory, and supply ordering.
• Supports provider credentialing, licensing, and compliance documentation.
• Coordinates physician schedules, EPIC updates, call rotations, travel arrangements, and reimbursement processes.
• Supports patient events, marketing, public relations, fundraising, and community outreach events.
• Maintains operational procedures, equipment inventories, facilities coordination, and information systems support.

Skills

Organizational skills

Financial processing

Customer service

Administrative support

Education

High School diploma or GED

Tools

Microsoft Excel

EPIC

CRM databases

QGenda

Procurement systems

Job description

Coordinator, Business Operations - McAllen, TX

Job Title: Coordinator, Business Operations - McAllen, TX Division: Pediatrics Work Arrangement: Onsite only Location: McAllen, TX Salary Range: $47,372 - $55,731 FLSA Status: Nonexempt Work Schedule: Monday – Friday, 8 a.m. – 5 p.m.

Summary

McAllen, TX - The Coordinator, Business Operations provides comprehensive administrative and operational support to ensure the efficient functioning of a multidisciplinary healthcare clinic. This role supports patient scheduling, provider operations, financial processes, philanthropy activities, procurement, travel coordination, and clinic administration. The coordinator serves as a key liaison between clinical and administrative teams, supporting patient access, provider credentialing, donor relations, special events, and day-to-day clinic operations while maintaining a high level of customer service and organizational effectiveness.

This position is located in McAllen, TX.

Job Duties

• Serves as a key administrative resource for clinic leadership and providers, supporting strategic, operational, and patient care initiatives.
• Manages accounts payable/receivable, deposits, expense tracking, and financial reporting support.
• Processes charitable gifts, maintain donor records, and support philanthropy reporting and events.
• Oversees purchasing, procurement, vendor management, inventory, and supply ordering.
• Supports provider credentialing, licensing, and compliance documentation.
• Coordinates physician schedules, EPIC updates, call rotations, travel arrangements, and reimbursement processes.
• Supports patient events, marketing, public relations, fundraising, and community outreach events.
• Maintains operational procedures, equipment inventories, facilities coordination, and information systems support.

This position requires strong organizational, financial, customer service, and administrative skills, with the ability to manage multiple priorities in a fast-paced healthcare environment.

Minimum Qualifications

• High School diploma or GED.
• Two years of relevant experience.

Preferred Qualifications

• Healthcare Administration Support Experience.
• Financial Processing experience.
• Microsoft Excel Proficiency.
• Background in Procurement Systems, EPIC, and donor/scheduling databases (eg: CRM and QGenda)

Work Authorization Requirement:

This position is not eligible for visa sponsorship. Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment.

Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.

Baylor College of Medicine fosters diversity among its students, trainees, faculty, and staff as a prerequisite to accomplishing our institutional mission and setting standards for excellence in training healthcare providers and biomedical scientists, promoting scientific innovation, and providing patient-centered care. Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.