Healthcare Operations Analytics Lead

CVS Health Corporation; Monroeville (Allegheny County); On-site; USD 47,000 - 102,000; Full time

Job summary

CVS Health is seeking an Operations Support Senior Analyst to support Front-End Operations with timely analytics and KPI reporting. You will partner with operations leadership to identify root causes and implement sustainable solutions that improve performance and patient experience.

This role emphasizes cross-functional collaboration and data-driven decision making. The position focuses on driving process improvements, optimizing workflows, and serving as a central point of contact for

Qualifications

• 3+ years of experience in business analytics, operational analytics, or a related field.
• Experience in healthcare analytics, healthcare operations, or a related healthcare environment.
• Bachelor degree in a related field is preferred.

Responsibilities

• Provide timely visibility and analytical insight for assigned projects, therapies, and initiatives.
• Own function- and therapy-level performance reporting and KPI monitoring.
• Partner with operations leadership to identify root causes and implement sustainable solutions.
• Drive process improvements, optimize workflows, and enhance patient experience across cross‑functional projects.

Skills

Business analytics

Operational analytics

Data analysis

Education

High School Diploma or GED

Bachelor Degree

Job description

CVS Health is seeking an Operations Support Senior Analyst to support Front-End Operations with timely analytics and KPI reporting. You will partner with operations leadership to identify root causes and implement sustainable solutions that improve performance and patient experience.

This role emphasizes cross-functional collaboration and data-driven decision making. The position focuses on driving process improvements, optimizing workflows, and serving as a central point of contact for