Healthcare Office & Scheduling Coordinator

SCA Health; Southern Pines (NC); On-site; USD 23,000 - 30,000; Full time

Job summary

SCA Health, part of Optum, seeks a healthcare scheduler to support facility operations and manage surgical scheduling. The role focuses on medical records, credentialing, admissions and billing coordination in a fast-paced environment.

The candidate should have a high school diploma or equivalent with experience in healthcare; associates degree preferred. The position requires strong organization, communication, and multi-tasking abilities, with shifting hours and a competitive pay range.

Qualifications

• High school diploma or equivalent is required; an Associate degree or equivalent is preferred.
• Minimum three years of experience in health care and minimum of one-year experience in surgery scheduling procedures preferred.

Responsibilities

• Schedules surgeries in the surgery template in the computer, with pertinent information and handles calls from physician’s offices regarding scheduling.
• Answers phone pleasantly and assists physician offices and patients’ needs expeditiously.
• Pre-registration and obtaining authorization from physician’s office prior to scheduled surgery; complete necessary paperwork.
• Maintains log for cancelled appointments.
• Performs clerical duties such as photocopying, filing, mailing surveys, preparing patient charts, faxing forms, and retrieving faxes.
• Maintains clean and orderly surgery scheduling area.
• All scheduled cases are verified as soon as possible.
• Patients with financial responsibility are contacted and informed of payment policies and options.

Education

High school diploma or equivalent

Associate degree or equivalent preferred

Job description

SCA Health, part of Optum, seeks a healthcare scheduler to support facility operations and manage surgical scheduling. The role focuses on medical records, credentialing, admissions and billing coordination in a fast-paced environment.

The candidate should have a high school diploma or equivalent with experience in healthcare; associates degree preferred. The position requires strong organization, communication, and multi-tasking abilities, with shifting hours and a competitive pay range.