Healthcare Office & Scheduling Specialist

SCA Health; Pasadena (MD); On-site; USD 25,000 - 30,000; Full time

Job summary

SCA Health in Pasadena, MD seeks a detail-oriented healthcare office professional to support facility business functions including medical records, credentialing, admissions, accounts payable, billing and more.

You will schedule surgeries, handle physician office calls, perform pre-registration, verify insurance and manage patient communications. The role requires good organization, teamwork and stress management in a fast-paced setting.

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• Minimum three years of experience in health care and minimum one year in surgery scheduling preferred.
• Ability to work independently as well as in a team.
• Basic knowledge of surgery scheduling, receptionist and registration responsibilities; ability to handle stress.
• Flexibility to work which ever shift is to be covered.

Responsibilities

• Schedules surgeries in surgery template in the computer, along with pertinent information and handles calls from physician’s office regarding scheduling.
• Answers phone in a pleasant manner and deals with physician offices and patient needs expeditiously; takes messages and transfers calls as needed.
• Performs pre-registration and ensures authorization is obtained prior to surgery scheduled; generates necessary paperwork and uses the system.
• Maintains log for cancelled appointments.
• Performs various clerical duties such as photocopying, mailing surveys, preparing patient charts and retrieving faxes.
• Maintains clean and orderly surgery scheduling area.
• All scheduled cases are verified as soon as possible.
• Patients are informed of payment policies and offered payment options as needed.
• All insurance verification and patient calls are documented in the patient’s account.

Education

High School Diploma or equivalent

Associate degree or equivalent preferred

Job description

SCA Health in Pasadena, MD seeks a detail-oriented healthcare office professional to support facility business functions including medical records, credentialing, admissions, accounts payable, billing and more.

You will schedule surgeries, handle physician office calls, perform pre-registration, verify insurance and manage patient communications. The role requires good organization, teamwork and stress management in a fast-paced setting.