Surgical Scheduling & Medical Office Clerk

SCA Health; San Diego (CA); On-site; USD 32,000 - 34,000; Full time

Job summary

SCA Health, part of Optum, is seeking an organized office/ scheduling support professional in San Diego. You will assist with Medical Records, Credentialing, Admissions, AP, Billing, and Insurance verification, while handling scheduling and patient communications.

The role requires a high school diploma or equivalent, 3+ years in healthcare, and 1 year in surgery scheduling, with flexibility for shifts and independent work. A strong team mindset and customer service focus are essential.

Qualifications

• High school diploma or equivalent required; Associate degree or equivalent preferred.
• Minimum three years of experience in health care and minimum of one-year experience in surgery scheduling procedures preferred.
• Ability to work independently as well as in a team.
• Knowledge of surgery scheduling, receptionist and registration responsibilities; ability to handle stress.
• Flexible with hours and shift coverage.

Responsibilities

• Provide support to the facility by performing specific or various business office functions as assigned.
• Schedules surgeries in surgery template and handles calls from physician offices regarding scheduling.
• Answers phone pleasantly and directs calls to appropriate departments.
• Pre-registration and authorizations prior to surgery; generate information for surgical procedures.
• Maintain logs for cancelled appointments and keep scheduling area orderly.
• Handle patient communications about payment policies and options; document insurance verification in patient accounts.

Skills

Communication

Teamwork

Stress management

Independent worker

Education

High school diploma or equivalent

Associate degree or equivalent preferred

Tools

Scheduling software

Job description

SCA Health, part of Optum, is seeking an organized office/ scheduling support professional in San Diego. You will assist with Medical Records, Credentialing, Admissions, AP, Billing, and Insurance verification, while handling scheduling and patient communications.

The role requires a high school diploma or equivalent, 3+ years in healthcare, and 1 year in surgery scheduling, with flexibility for shifts and independent work. A strong team mindset and customer service focus are essential.