Healthcare Office Operations Manager

Methodist Health; Richardson, Northern (TX, KY); Hybrid; USD 50,000 - 75,000; Full time

Job summary

Methodist Medical Group in North Texas seeks an Office Manager to oversee daily facility operations and collaborate with physicians to assure high-quality patient care. You will supervise staff, train new hires, maintain records, schedule coverage, and ensure adherence to OSHA/CLIA standards and office policies.

The role requires coordinating with administration, managing budgets and supplies, and resolving operational issues promptly to maintain efficient procedures and patient service

Qualifications

• Associate's degree in health or business administration or at least 5 years' experience in a similar position within a physician’s office, hospital, clinic or other healthcare facility preferred.
• Affiliation with American Association of Professional Coders and completion of Professional Association Healthcare Office Manager training preferred
• Strong positive interpersonal skills; high degree of initiative, sense of organization and ability to identify and resolve problems.

Responsibilities

• Coordinates physician office operations in conjunction with the physicians and practice management administrator, hires, supervises and evaluates staff per policy.
• Orients and trains new staff.
• Maintains all personnel records for the facility in cooperation with Human Resources.
• Prepares work schedules and ensures adequate staff coverage, monitors time off requests and resolves workload distribution issues.
• Totals all employee hours for submission to Human Resources, in a timely and accurate manner.
• Facilitates communications to address operational issues on a timely basis.
• Conducts regular periodic staff meetings to inform staff of changes in policies, discuss areas of concern, and to provide necessary in-service training.
• Records results of meetings.
• Identifies areas of conflict to physicians and/or Administrator and suggests resolutions.
• Implements and monitors compliance with office policies and procedures.
• Ensures OSHA and/or CLIA environmental control plan is maintained in the office, trains employees on the standards.
• Ensures all equipment is maintained per appropriate regulations.
• Assesses outside service and equipment needs with involved staff and physician; makes recommendations to Administrator.
• Responsible for ensuring all necessary office and medical supplies are maintained at a level adequate for efficient operations.
• Maintains inventory maintenance procedures and ensures orders are prepared as appropriate.
• Reviews monthly supply expenditures against budget and reports to Administrator.
• In cooperation with the Administrator, implements financial policies and monitors cash collections to ensure adherence to policy.
• Maintains strict cash control.
• Regularly reviews Explanation of Benefits (EOB) comparing billed charges to reimbursement to monitor pricing/coding activity.
• Ensures patient’s insurance benefits are verified to determine of coverage meets the standards as stated in the organization policy.
• Establishes payment arrangement procedures, per facility policy, when required by patient financial circumstances.
• Other duties as assigned

Skills

Interpersonal skills

Initiative

Organizational skills

Problem solving

Staff supervision

Education

Associate's degree in health or business administration

Job description

Methodist Medical Group in North Texas seeks an Office Manager to oversee daily facility operations and collaborate with physicians to assure high-quality patient care. You will supervise staff, train new hires, maintain records, schedule coverage, and ensure adherence to OSHA/CLIA standards and office policies.

The role requires coordinating with administration, managing budgets and supplies, and resolving operational issues promptly to maintain efficient procedures and patient service