Medical Back Office Lead: Operations & Compliance

Methodist Health System; Dallas, Northern (TX, KY); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plan match

Employee wellness program

Job summary

Methodist Health System in Dallas is seeking a Back Office Coordinator to support the Office Manager with operational and clinical duties across clinics with 5+ physicians. The role emphasizes confidentiality, staff leadership, and policy implementation to ensure efficient patient flow and high-quality care.

Ideal candidates have at least 2 years in a medical back office or nursing experience, with strong communication and discretion.

Qualifications

• Strong communication skills with discretion and sound judgement.
• Minimum 2 years in a medical back office or 2 years nursing experience.

Responsibilities

• Maintain strict confidentiality; perform Medical Assistant duties as required.
• Assist Office Manager in developing and implementing clinical policies and procedures.
• Advise Office Manager of problems and concerns in the facility and participate in problem solving.
• Advise and delegate duties to back office staff members as assigned.
• Monitor education certifications of nursing staff to assure legislative compliance.
• Responsible for pharmaceutical handling system upgrade and compliance.
• Schedule monthly back office staff meetings.
• Assist with problems in diagnostic and procedural coding.
• Attend meetings and perform other duties as assigned by the Office Manager.
• Assist in care and upkeep of department equipment and supplies, including calibration and record keeping in accordance with current policy and procedures.
• Complete projects assigned by Office Manager in a timely and effective manner.
• Participates in interviewing applicants and provides information to Office Manager for hiring decisions and employee performance evaluations.
• Trains MAs and others, serves as a resource to other clinical staff and maintains training and orientation material for MA's and others.
• Participates in continuing education and other appropriate activities to maintain professional competence.
• Performs lead duties for back-office staff to ensure optimal patient flow and excellent customer service in accordance with company policies, practices and procedures.

Skills

Communication

Discretion

Back-office experience

Nursing experience

Job description

Methodist Health System in Dallas is seeking a Back Office Coordinator to support the Office Manager with operational and clinical duties across clinics with 5+ physicians. The role emphasizes confidentiality, staff leadership, and policy implementation to ensure efficient patient flow and high-quality care.

Ideal candidates have at least 2 years in a medical back office or nursing experience, with strong communication and discretion.