Healthcare Office Operations Manager

SCA Health; Fort Worth (TX); On-site; USD 65,000 - 80,000; Full time

Job summary

SCA Health is seeking an experienced administrative manager to provide operational support across the facility’s business office functions. You will oversee human resources activities, admissions, scheduling, and billing operations to ensure smooth, compliant processes.

The role requires strong medical terminology knowledge, 5 years in a medically-related setting, and proven ability to supervise non-medical staff. A bachelor’s degree is preferred; a strong customer-service mindset is essential.

Qualifications

• Associate degree required (Bachelor's preferred).
• 5 years of experience in a medically-related environment; surgery center experience a plus.
• Supervision of non-medical teammates required.
• Medical terminology knowledge required.
• Experience with patient admissions, scheduling and medical office operations.
• Understanding of insurance processes and verification required.
• Computer experience with Excel, Word and medical billing software.
• Experience with SharePoint and Survey monkey preferred but not required.
• Good communication skills and phone etiquette.

Responsibilities

• Coordinate the Business Office team and functions to ensure smooth, efficient operations.
• Direct supervision of non-medical personnel, including orientation and annual evaluations.
• Manage human resources procedures.
• Serve as working manager; back up to all business office teammates.
• Ensure timely, accurate administrative and accounting procedures; monitor reports.
• Oversee office supplies and equipment; act as main contact for building maintenance.
• Liaise with billing company, building maintenance and housekeeping services; evaluate contracts.
• Process payroll timely and forward for corporate processing.
• Collaborate with Clinical Director to optimize overall operation flow.
• Support utilization of the Surgery Center as directed by Administrator.
• Interpret and implement contract terms with third-party payers.
• Answer telephone as needed.
• Demonstrate competency in job tasks and equipment operation annually.
• Perform other administrative duties as needed.

Skills

Communication

Phone etiquette

Medical terminology

Admissions scheduling

Customer service

Insurance processes

Problem solving

Education

Associate degree / Bachelor preferred

Tools

Excel

Word

Medical Billing Software

SharePoint

Survey monkey

Job description

SCA Health is seeking an experienced administrative manager to provide operational support across the facility’s business office functions. You will oversee human resources activities, admissions, scheduling, and billing operations to ensure smooth, compliant processes.

The role requires strong medical terminology knowledge, 5 years in a medically-related setting, and proven ability to supervise non-medical staff. A bachelor’s degree is preferred; a strong customer-service mindset is essential.