Healthcare Office Operations & Billing Assistant

Crown Healthcare Group; Broadview Heights (OH); On-site; USD 42,000 - 62,000; Full time

Job summary

The Heights Rehabilitation and Healthcare Center is seeking an Assistant Business Office Manager to support daily business office operations, oversee administrative tasks, and ensure efficient billing and financial workflows. You will handle billing, insurance verification, invoicing, and resident financial inquiries, maintain accurate records, and submit Medicare/Medicaid and private claims on time.

Ideal candidates are highly organized and collaborative, with strong communication and HIPAA

Qualifications

• Experience in healthcare or business office management preferred.
• Strong billing, insurance, and financial processes knowledge.
• Excellent written and verbal communication.
• Highly organized with strong attention to detail.
• Ability to manage multiple tasks independently.
• Proficiency in Microsoft Office and office management software.
• Knowledge of HIPAA regulations and confidentiality.
• Compassionate, team-oriented, customer-service oriented.

Responsibilities

• Oversee daily business office operations and ensure efficient workflows.
• Support billing, insurance verification, invoicing, and collections.
• Assist with resident financial matters and payments.
• Maintain accurate resident records and ensure regulatory compliance.
• Submit Medicare, Medicaid, and private insurance claims timely.
• Provide admin support to Business Office Manager and others.
• Be a point of contact for residents, families, and staff on financial matters.
• Collaborate with clinical team for documentation and care coordination.
• Assist with audit prep and corrective actions as needed.
• Uphold Excellence in Care through service and quality.

Skills

Billing and accounts management

HIPAA compliance

Microsoft Office proficiency

Communication skills

Organizational skills

Healthcare office operations

Office management software

Tools

Billing software

Office management software

Job description

The Heights Rehabilitation and Healthcare Center is seeking an Assistant Business Office Manager to support daily business office operations, oversee administrative tasks, and ensure efficient billing and financial workflows. You will handle billing, insurance verification, invoicing, and resident financial inquiries, maintain accurate records, and submit Medicare/Medicaid and private claims on time.

Ideal candidates are highly organized and collaborative, with strong communication and HIPAA