Healthcare Office Manager — Patient Experience & Ops Leader

Nutrihealth LLC; Lewes (DE); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Health Insurance

Dental

Vision

401(k)

Paid Holidays

Job summary

Nutrihealth LLC in Lewes, Delaware is seeking an experienced Office Manager to oversee daily clinic operations, coordinate patient flow, and lead front desk and support staff. You will partner with providers and leadership to ensure a smooth patient experience and compliance with policies.

The ideal candidate has healthcare office management experience, strong communication, and proficiency with EMR systems and Google apps, with a focus on confidentiality and efficiency.

Qualifications

• Minimum of 2 years healthcare office management or supervisory experience.
• Knowledge of medical office workflows, insurance verification, referrals, and prior authorizations.
• Strong leadership, communication, and interpersonal skills.
• Excellent organizational and time-management abilities.

Responsibilities

• Oversee daily medical office operations and patient flow.
• Support providers and staff with workflows and challenges.
• Supervise front desk and medical assistant staff with coaching.
• Ensure adherence to check-in/check-out, scheduling, and rooming.
• Monitor prior authorizations, referrals, and insurance requirements.
• Address patient concerns and assist with scheduling and billing issues.
• Review and approve timecards and assist staffing coordination.
• Maintain office supplies and coordinate orders.
• Assist with payment reconciliation, financial documentation, and reporting.
• Support onboarding and training of new employees.
• Assist leadership with performance reviews.

Skills

Healthcare administration

Leadership

Time management

Communication

Education

High school diploma

Associate's degree (preferred)

Tools

EMR systems

Google apps

Job description

Nutrihealth LLC in Lewes, Delaware is seeking an experienced Office Manager to oversee daily clinic operations, coordinate patient flow, and lead front desk and support staff. You will partner with providers and leadership to ensure a smooth patient experience and compliance with policies.

The ideal candidate has healthcare office management experience, strong communication, and proficiency with EMR systems and Google apps, with a focus on confidentiality and efficiency.