Healthcare Office Manager — Patient-Centric Operations Lead

Henderson Hospital; San Francisco (CA); In loco; USD 90.000 - 120.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive compensation

Generous Paid Time Off

401K with company match

Health, Dental, Vision plans

Descrizione del lavoro

Foundations Recovery Network seeks an experienced Office Manager to support the outpatient treatment center in a collaborative, patient-centered environment. You will oversee daily administrative operations, scheduling, front office workflow, and confidential records with high professionalism and accuracy.

You will collaborate with clinicians and staff to ensure compliant processes, effective communication, and smooth operations in a fast-paced healthcare setting, contributing to quality of care

Competenze

• Experience managing daily office operations in healthcare, behavioral health, addiction treatment, or mental health settings.
• Experience coordinating administrative functions, scheduling, patient intake, and front office operations in a fast-paced environment.
• Experience with electronic health records, scheduling platforms, and Microsoft Office applications.
• Experience with insurance verification, authorizations, patient communication, and general healthcare administrative processes.
• Strong attention to detail and professional communication.

Mansioni

• Coordinate the daily administrative and operational functions of the outpatient treatment center.
• Maintain a professional, organized, and welcoming office environment for patients, visitors, and staff.
• Coordinate front office operations, including patient intake processes, scheduling, phone coverage, and general office workflow.
• Support communication between patients and staff.
• Ensure accuracy and confidentiality of patient records, documentation, and administrative files in compliance with HIPAA, The Joint Commission, and Company policies.
• Assist with monitoring compliance related requirements.
• Manage office supplies, equipment, vendor communication, and facility related administrative needs.
• Support leadership with reporting, data tracking, invoice processing, and other administrative projects as assigned.
• Assist in maintaining schedules for providers, therapists, group sessions, and treatment-related services.
• Provide administrative support during audits, surveys, and Joint Commission accreditation activities.
• Help maintain a collaborative, patient-centered environment focused on professionalism, compassion, and quality of care.
• Address patient and family concerns professionally and escalade issues appropriately when needed.
• Ensure timely and professional communication with internal stakeholders, referral sources, and community partners.
• Demonstrate flexibility, accountability, and commitment.
• Adhere to company policies and procedures.

Conoscenze

Office management

Healthcare administration

Scheduling

HIPAA compliance

Electronic health records

Microsoft Office

Formazione

Associate’s degree

Bachelor’s degree (preferred)

Strumenti

Scheduling platforms

Electronic health records (EHR)

Microsoft Office

Descrizione del lavoro

Foundations Recovery Network seeks an experienced Office Manager to support the outpatient treatment center in a collaborative, patient-centered environment. You will oversee daily administrative operations, scheduling, front office workflow, and confidential records with high professionalism and accuracy.

You will collaborate with clinicians and staff to ensure compliant processes, effective communication, and smooth operations in a fast-paced healthcare setting, contributing to quality of care