Compassionate Healthcare Office Manager — Behavioral Health

Foundations San Francisco; San Francisco (CA); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Competitive compensation

Generous Paid Time Off

401K with company match and discounted

Medical, Dental, Vision, and Pharmacy

Job summary

Foundations Recovery Network in San Francisco is seeking an Office Manager to oversee daily outpatient center operations, patient intake, and front office workflows in a fast-paced healthcare setting.

You will coordinate employee schedules, maintain records, and ensure compliant administrative processes while supporting a collaborative team focused on compassionate, high-quality patient care.

Qualifications

• Experience managing daily office operations within healthcare, behavioral health, addiction treatment, or mental health setting.
• Experience coordinating administrative functions, scheduling, patient intake, and front office operations in a fast-paced environment.
• Experience with electronic health records, scheduling platforms, and Microsoft Office applications.
• Experience with insurance verification, authorizations, patient communication, and general healthcare administrative processes.
• Experience handling multiple priorities while maintaining professionalism, organization, accuracy, and strong attention to details.

Responsibilities

• Coordinate the daily administrative and operational functions of the outpatient treatment center.
• Maintain a professional, organized, and welcoming office environment for patients, visitors, and staff.
• Coordinate front office operations, including patient intake processes, scheduling, phone coverage, and general office workflow.
• Support communication between patients and staff.
• Ensure accuracy and confidentiality of patient records, documentation, and administrative files in compliance with HIPPA, The Joint Commission, and Company policies.
• Assist with monitoring compliance related requirements.
• Manage office supplies, equipment, vendor communication, and facility related administrative needs.
• Support leadership with reporting, data tracking, invoice processing, and other administrative projects as assigned.
• Assist in maintaining schedules for providers, therapists, group sessions, and treatment-related services.
• Provide administrative support during audits, surveys, and Joint Commission accreditation activities.
• Help maintain a collaborative, patient-centered environment focused on professionalism, compassion, and quality of care.
• Address patient and family concerns professionally and escalade issues appropriately when needed.
• Ensure timely and professional communication with internal shareholders, referral sources, and community partners.
• Demonstrate flexibility, accountability, and commitment.
• Adhere to company policies and procedures

Skills

Communication

Organizational skills

Time management

Professionalism

Attention to detail

Education

Associate’s degree

Bachelor’s degree

Tools

Electronic Health Records (EHR)

Scheduling platforms

Microsoft Office

Insurance verification

Job description

Foundations Recovery Network in San Francisco is seeking an Office Manager to oversee daily outpatient center operations, patient intake, and front office workflows in a fast-paced healthcare setting.

You will coordinate employee schedules, maintain records, and ensure compliant administrative processes while supporting a collaborative team focused on compassionate, high-quality patient care.