Healthcare Office Manager & Operations Lead

Clearway Pain Solutions Institute; Panama City (FL); On-site; USD 42,000 - 62,000; Full time

Job summary

Clearway Pain Solutions Institute is seeking an Office Manager to oversee all administrative operations for the designated office. The role supervises support staff, maintains patient records in HIPAA-compliant fashion, and ensures accurate scheduling, billing and reporting to support smooth daily operations.

Key duties include coordinating staff schedules, coaching and development, handling patient concerns, ensuring timely payroll timecards, conducting audits, and collaborating with clinicians

Qualifications

• High School Diploma or GED and at least 3 years medical office management experience.
• Bachelor’s Degree in a related field preferred.
• Strong knowledge of Internet and Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Excellent written and oral communication with exceptional customer service.
• Ability to build effective relationships with doctors, staff and the public.
• Flexible, multi-tasking, detail oriented and organized; able to work independently and in a team.
• Knowledge of healthcare field, medical terminology and HIPAA requirements.

Responsibilities

• Oversees all administrative operations for the designated office.
• Manages staff schedules and coverage; ensures timely payroll timecards.
• Maintains patient records in HIPAA-compliant manner and handles patient concerns.
• Coordinates day-to-day office functions and reporting; prepares daily reports.
• Coaches staff, mentors, and develops team; ensures professional standards are met.
• Balances interdepartmental collaboration and cross trains staff for coverage.
• Ensures supplies, audits, and compliance with policies.

Education

High School Diploma or GED

Bachelor’s Degree (preferred)

Tools

Microsoft Office

Internet

EMR

Job description

Clearway Pain Solutions Institute is seeking an Office Manager to oversee all administrative operations for the designated office. The role supervises support staff, maintains patient records in HIPAA-compliant fashion, and ensures accurate scheduling, billing and reporting to support smooth daily operations.

Key duties include coordinating staff schedules, coaching and development, handling patient concerns, ensuring timely payroll timecards, conducting audits, and collaborating with clinicians