Healthcare Office Lead & Training Specialist

Mercy Medical Center, Inc.; Baltimore (MD); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Health benefits

403(b) plan

Paid time off

Tuition reimbursement

Mental health resources

Disability benefits

Discounts

Job summary

Mercy Medical Center is seeking a Lead Office Specialist to help ensure efficient daily operations, train new staff, and manage administrative needs in a fast-paced healthcare setting.

Responsibilities include accurate charge entry, dictation completion, and collaboration with the Practice Manager on billing perfection to ensure timely payments while delivering excellent patient service.

Qualifications

• Requires High School diploma or GED.
• 2-3 years in healthcare setting with growth.
• 5 years in healthcare with supervisory responsibility preferred.
• Medical terminology knowledge preferred.

Responsibilities

• Ensure clinical practice operates efficiently daily.
• Train and instruct new administrative staff.
• Maintain supplies and ensure charge entry and clinic dictation are completed.
• Collaborate with Practice Manager on billing corrections to refile and pay.

Skills

Customer service

Supervisory experience

Medical terminology knowledge

Communication skills

Education

High School diploma or GED

Tools

null

Job description

Mercy Medical Center is seeking a Lead Office Specialist to help ensure efficient daily operations, train new staff, and manage administrative needs in a fast-paced healthcare setting.

Responsibilities include accurate charge entry, dictation completion, and collaboration with the Practice Manager on billing perfection to ensure timely payments while delivering excellent patient service.