Lead Medical Office Specialist – Gastro Practice

Mercy Medical Center, Baltimore, MD; Baltimore (MD); On-site; USD 65,360,000 - 107,854,000; Full time

Benefits offered by this job

Competitive health benefits

403(b) retirement plan with company-m

Paid Time Off and holidays

Tuition reimbursement

Employee wellness resources

Job summary

Mercy Medical Center in Baltimore, MD is seeking a Lead Office Specialist II for our Gastro Practice. This role supports front desk operations, patient scheduling, phone triage, precertifications, and coordination with billing to collect payments.

The ideal candidate has a high school diploma or GED, a bachelor's degree, and 3–5 years of front/back medical office experience. This is a full-time on-site position with competitive benefits and a strong mission-driven culture.

Qualifications

• High School Diploma or GED required.
• Bachelor's Degree required.
• 3–5 years of front and back medical office experience.

Responsibilities

• Manage all aspects of front desk operations, including scheduling, phones, precertifications, and patient flow.
• Assist billing with patient payments and monitor daily schedules for accuracy.
• Support providers with drug ordering, receipt, storage and medication preparation; supervise staff as needed.

Skills

Front and back medical office

Education

High School Diploma or GED

Bachelor's Degree

Job description

Mercy Medical Center in Baltimore, MD is seeking a Lead Office Specialist II for our Gastro Practice. This role supports front desk operations, patient scheduling, phone triage, precertifications, and coordination with billing to collect payments.

The ideal candidate has a high school diploma or GED, a bachelor's degree, and 3–5 years of front/back medical office experience. This is a full-time on-site position with competitive benefits and a strong mission-driven culture.