Healthcare Office & Billing Manager

Diversicare; Oak Ridge (TN); On-site; USD 42,000 - 65,000; Full time

Job summary

Diversicare is seeking a Business Office Manager in Oak Ridge, TN to ensure accurate cash receipts and robust billing processes for residents. You will maintain resident financial records, balance trust accounts, and coordinate month-end closings with the Support Center.

Collaborating with the Administrator and care teams, you’ll manage payor sources, explain bills to residents, and safeguard confidential information while meeting reporting deadlines and maintaining high service standards.

Qualifications

• High school diploma or GED required.
• Experience in accounts receivable or bookkeeping in healthcare preferred.
• Proficient with calculators and computer software.
• Strong interpersonal skills for collaboration with residents and families.

Responsibilities

• Accurately recording cash receipts in the relevant accounts.
• Maintaining crucial billing and financial data for resident business files.
• Balancing resident trust accounts on a monthly basis.
• Coordinating month-end closing procedures and reporting essential information to the Support Center.
• Collaborating with the nursing home Administrator to perform and coordinate collection efforts.
• Managing accurate records of payor sources and explaining bills to residents when necessary.
• Ensuring accounts receivables are recorded correctly.
• Reconciling room and board details with monthly census figures.
• Upholding strict confidentiality of all information.
• Effectively communicating with residents, families, center team member, and the care coordination team.
• Meeting deadlines for billing and reporting with precision.

Skills

Accounts receivable

Bookkeeping

Interpersonal skills

Calculators

Education

High school diploma or GED

Tools

Computer software

Calculator

Job description

Diversicare is seeking a Business Office Manager in Oak Ridge, TN to ensure accurate cash receipts and robust billing processes for residents. You will maintain resident financial records, balance trust accounts, and coordinate month-end closings with the Support Center.

Collaborating with the Administrator and care teams, you’ll manage payor sources, explain bills to residents, and safeguard confidential information while meeting reporting deadlines and maintaining high service standards.