Healthcare Office & Billing Manager

Diversicare Healthcare Services - Knoxville, TN; Knoxville (TN); On-site; USD 45,000 - 55,000; Full time

Job summary

Diversicare Healthcare Services - Knoxville, TN is hiring a Business Office Manager to oversee billing and receivable processes in our long-term care setting. You will work with residents, families, and the center team to ensure accurate financial records, timeliness, and confidentiality while supporting the administration.

Responsibilities include recording cash receipts, maintaining billing data, balancing resident trust accounts, coordinating month-end close, and communicating with the

Qualifications

• High school diploma or GED required.
• 1–2 years AR or bookkeeping in long-term care preferred.
• Proficiency with calculators and computer software.
• Excellent interpersonal skills to collaborate with residents, families, and external agencies.

Responsibilities

• Accurately recording cash receipts in the relevant accounts.
• Maintaining crucial billing and financial data for resident business files.
• Balancing resident trust accounts on a monthly basis.
• Coordinating month-end closing procedures and reporting essential information to the Support Center.
• Collaborating with the nursing home Administrator to perform and coordinate collection efforts.
• Managing accurate records of payor sources and explaining bills to residents when necessary.
• Ensuring accounts receivables are recorded correctly.
• Reconciling room and board details with monthly census figures.
• Upholding strict confidentiality of all information.
• Effectively communicating with residents, families, center team member, and the care coordination team.
• Meeting deadlines for billing and reporting with precision.

Skills

Accounts receivable

Billing

Bookkeeping

Interpersonal skills

Education

High school diploma or GED

Tools

Accounting software

Job description

Diversicare Healthcare Services - Knoxville, TN is hiring a Business Office Manager to oversee billing and receivable processes in our long-term care setting. You will work with residents, families, and the center team to ensure accurate financial records, timeliness, and confidentiality while supporting the administration.

Responsibilities include recording cash receipts, maintaining billing data, balancing resident trust accounts, coordinating month-end close, and communicating with the