Business Office Manager

Diversicare Healthcare Services, LLC; Knoxville (TN); On-site; USD 35,000 - 50,000; Full time

Job summary

Diversicare is seeking an Accounts Receivable/Billing staff member at the Oak Ridge location near Knoxville, TN. The role focuses on accurately recording cash receipts, maintaining resident billing data, and coordinating month-end procedures with the Support Center.

The ideal candidate has 1–2 years of AR or bookkeeping experience in healthcare, with strong math, software, and communication skills to support residents and families while ensuring timely billing.

Qualifications

• High school diploma or GED required.
• 1–2 years experience in accounts receivable or bookkeeping in healthcare/long-term care preferred.
• Proficiency with calculators and computer software.
• Excellent interpersonal skills for resident and family interaction.

Responsibilities

• Record cash receipts in appropriate accounts.
• Maintain billing and financial data for resident files.
• Balance resident trust accounts monthly.
• Coordinate month-end closing and reporting to Support Center.
• Collaborate with Administrator on collection efforts.
• Manage records of payor sources and explain bills to residents.
• Ensure accounts receivable are recorded accurately.
• Reconcile room and board with monthly census figures.
• Uphold confidentiality of all information.
• Communicate effectively with residents, families, and care team.
• Meet billing and reporting deadlines with precision.

Skills

Accounts Receivable

Billing

Cash handling

Interpersonal skills

Education

High school diploma or GED

Tools

Calculators

Computer software

Job description

Overview At Diversicare, we're more than just a company – we're a passionate community dedicated to caregiving excellence. If you're driven by a desire to make a difference in the lives of patients and residents, then we invite you to be part of our extraordinary team.

DIVERSICARE OF OAK RIDGE near Knoxville, TN
100 Elmhurst Drive
Oak Ridge, TN 37830-7621

Why Choose Diversicare

• We're Proudly Agency-Free: Unlike other companies, we believe in building a direct connection with our team members, fostering trust, respect, and collaboration.
• Compassion-Driven Culture: At Diversicare, we value trust, respect, customer focus, compassion, diplomacy, appreciation, and strong communication skills. We're committed to creating a warm, caring, safe, and professional environment for both our customers and our team.
• Competitive Benefits: We offer a comprehensive benefits package that includes medical/dental/vision coverage, an excellent 401k plan, tuition reimbursement, vacation, holiday, and sick time, long and short-term disability, and much more.
• Room for Growth: Join a dynamic environment where you can grow in your career and make a lasting impact on the healthcare industry.
• Meaningful Mission: Our mission is to "Improve every life we touch by providing exceptional healthcare and exceeding expectations." A mission we truly live and breathe.
• Core Values: We are guided by five core values - Integrity, Excellence, Compassion, Teamwork, and Stewardship, as well as 12 Service Standards.
  

Responsibilities

• Accurately recording cash receipts in the relevant accounts.
• Maintaining crucial billing and financial data for resident business files.
• Balancing resident trust accounts on a monthly basis.
• Coordinating month-end closing procedures and reporting essential information to the Support Center.
• Collaborating with the nursing home Administrator to perform and coordinate collection efforts.
• Managing accurate records of payor sources and explaining bills to residents when necessary.
• Ensuring accounts receivables are recorded correctly.
• Reconciling room and board details with monthly census figures.
• Upholding strict confidentiality of all information.
• Effectively communicating with residents, families, center team member, and the care coordination team.
• Meeting deadlines for billing and reporting with precision.

Qualifications

• A high school diploma or G.E.D.
• Preferably, one to two years of experience in accounts receivable or bookkeeping within the long-term care or healthcare industry.
• Proficiency in using calculators and computer software.
• Excellent interpersonal skills to collaborate effectively with residents, families, and external agencies.

Diversicare is committed to being an equal opportunity employer. Diversicare does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex (including gender identity), national origin, age, or disability, sexual orientation, citizenship, marital status, veteran status, genetic information, or any other characteristic protected by law.
(EOE)