Business Office Manager

Diversicare; Oak Ridge (TN); On-site; USD 42,000 - 65,000; Full time

Job summary

Diversicare is seeking a Business Office Manager in Oak Ridge, TN to ensure accurate cash receipts and robust billing processes for residents. You will maintain resident financial records, balance trust accounts, and coordinate month-end closings with the Support Center.

Collaborating with the Administrator and care teams, you’ll manage payor sources, explain bills to residents, and safeguard confidential information while meeting reporting deadlines and maintaining high service standards.

Qualifications

• High school diploma or GED required.
• Experience in accounts receivable or bookkeeping in healthcare preferred.
• Proficient with calculators and computer software.
• Strong interpersonal skills for collaboration with residents and families.

Responsibilities

• Accurately recording cash receipts in the relevant accounts.
• Maintaining crucial billing and financial data for resident business files.
• Balancing resident trust accounts on a monthly basis.
• Coordinating month-end closing procedures and reporting essential information to the Support Center.
• Collaborating with the nursing home Administrator to perform and coordinate collection efforts.
• Managing accurate records of payor sources and explaining bills to residents when necessary.
• Ensuring accounts receivables are recorded correctly.
• Reconciling room and board details with monthly census figures.
• Upholding strict confidentiality of all information.
• Effectively communicating with residents, families, center team member, and the care coordination team.
• Meeting deadlines for billing and reporting with precision.

Skills

Accounts receivable

Bookkeeping

Interpersonal skills

Calculators

Education

High school diploma or GED

Tools

Computer software

Calculator

Job description

Overview

At Diversicare, we're more than just a company – we're a passionate community dedicated to caregiving excellence. If you're driven by a desire to make a difference in the lives of patients and residents, then we invite you to be part of our extraordinary team.

Why Choose Diversicare:

• We're Proudly Agency-Free: Unlike other companies, we believe in building a direct connection with our team members, fostering trust, respect, and collaboration.
• Compassion-Driven Culture: At Diversicare, we value trust, respect, customer focus, compassion, diplomacy, appreciation, and strong communication skills. We're committed to creating a warm, caring, safe, and professional environment for both our customers and our team.
• Competitive Benefits: We offer a comprehensive benefits package that includes medical/dental/vision coverage, an excellent 401k plan, tuition reimbursement, vacation, holiday, and sick time, long and short-term disability, and much more.
• Room for Growth: Join a dynamic environment where you can grow in your career and make a lasting impact on the healthcare industry.
• Meaningful Mission: Our mission is to "Improve every life we touch by providing exceptional healthcare and exceeding expectations." A mission we truly live and breathe.
• Core Values: We are guided by five core values - Integrity, Excellence, Compassion, Teamwork, and Stewardship, as well as 12 Service Standards.

Responsibilities

As the Business Office Manager, your primary responsibilities will include:

• Accurately recording cash receipts in the relevant accounts.
• Maintaining crucial billing and financial data for resident business files.
• Balancing resident trust accounts on a monthly basis.
• Coordinating month-end closing procedures and reporting essential information to the Support Center.
• Collaborating with the nursing home Administrator to perform and coordinate collection efforts.
• Managing accurate records of payor sources and explaining bills to residents when necessary.
• Ensuring accounts receivables are recorded correctly.
• Reconciling room and board details with monthly census figures.
• Upholding strict confidentiality of all information.
• Effectively communicating with residents, families, center team member, and the care coordination team.
• Meeting deadlines for billing and reporting with precision.

Qualifications

To excel in this role, you will need:

• A high school diploma or G.E.D.
• Preferably, one to two years of experience in accounts receivable or bookkeeping within the long-term care or healthcare industry.
• Proficiency in using calculators and computer software.
• Excellent interpersonal skills to collaborate effectively with residents, families, and external agencies.

Diversicare is committed to being an equal opportunity employer. Diversicare does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex (including gender identity), national origin, age, or disability, sexual orientation, citizenship, marital status, veteran status, genetic information, or any other characteristic protected by law.

(EOE)