Healthcare Office Administrator — Patient Scheduling & Flow

UCLA Health; Los Angeles (CA); Presencial; USD 44.000 - 63.000; Jornada completa

Descripción de la vacante

UCLA Health in Los Angeles is seeking an Administrative Assistant to support the Occupational Health (OH) team. Under the OH Facility Manager, you will greet patients, answer a high volume of calls, schedule appointments, register encounters, create guarantors, and prepare charts.

Additional duties include data entry, supply ordering, and coordinating with onboarding and workers' compensation teams. Proficiency in MS Office and Epic is preferred.

Formación

• 3 years of experience in a high-pace medical clinic.
• Prior healthcare experience is highly desired.
• Strong interpersonal and relationship-building skills.
• Ability to handle confidential matters with tact and care.
• Ability to manage high call volumes and assist callers.
• Excellent verbal and written communication skills.
• Experience with Epic scheduling and registration applications preferred.

Responsabilidades

• Answer high volume incoming calls and greet patients.
• Schedule appointments and perform encounter registration.
• Create guarantors and prepare charts.
• Data entry and filing.
• Coordinate with onboarding and workers' compensation teams.
• Provide administrative support and other duties as assigned.

Conocimientos

Interpersonal skills

Communication

Prioritization

Phone handling

Team collaboration

Attention to detail

Healthcare experience

Confidentiality

Multitasking

Herramientas

MS Office

Epic scheduling

Descripción del empleo

UCLA Health in Los Angeles is seeking an Administrative Assistant to support the Occupational Health (OH) team. Under the OH Facility Manager, you will greet patients, answer a high volume of calls, schedule appointments, register encounters, create guarantors, and prepare charts.

Additional duties include data entry, supply ordering, and coordinating with onboarding and workers' compensation teams. Proficiency in MS Office and Epic is preferred.