Healthcare Office Administrator - Front Desk & Operations

Baxter International; Saint Paul (MN); On-site; USD 51,000 - 70,000; Full time

Job summary

Baxter in Minnesota seeks an Office Administrator to support the Respiratory Health business with front desk coverage, multi-line phone management, and customer service excellence.

You will welcome guests, manage mail, coordinate onboarding materials, and assist teams across departments, contributing to a culture of trust and collaboration. Minimum 2 years healthcare experience and high school diploma required.

Qualifications

• High school diploma or equivalent required.
• 2+ years relevant work experience required.
• 2+ years healthcare or DME experience preferred.
• Experience with TIMS or other third-party billing system preferred.
• Exceptional customer service and professional demeanor.
• Proficiency with Microsoft Office.
• Familiarity with office equipment (computers, copier, phone).
• Ability to prioritize, multi-task and manage workload.
• Strong critical thinking and problem-solving skills.

Responsibilities

• Welcome and greet guests/vendors in a warm, professional manner upon arrival and provide direction to the appropriate person or place within the building.
• Collaborate with the building operations team to monitor & follow building security protocols, maintain visitor logs and issue visitor badges to guests and vendors entering the building.
• Manage a multi-line phone system, answer/screen incoming calls and field inquiries in-person, over the phone or via email.
• Receive, sort, and distribute mail, packages and other courier deliveries including the execution of larger mass mailings based on the needs of other teams and departments.
• Complete mailings for patient/customer related letters, documents and communications.
• Manage inventory for office supplies.
• Create new hire onboarding materials and bundles.
• Assist in the coordination of asset disposition and phone coverage in support of the Acute and Home Care Customer Service teams.

Skills

Customer service

Office administration

Multiline phone system

Healthcare experience

Critical thinking

Time management

Education

High school diploma or equivalent

Associate’s degree preferred

Tools

TIMS

Microsoft Office

Job description

Baxter in Minnesota seeks an Office Administrator to support the Respiratory Health business with front desk coverage, multi-line phone management, and customer service excellence.

You will welcome guests, manage mail, coordinate onboarding materials, and assist teams across departments, contributing to a culture of trust and collaboration. Minimum 2 years healthcare experience and high school diploma required.