Healthcare Office Administrator - Front Desk & Operations

Baxter International Inc.; Saint Paul (MN); On-site; USD 51,000 - 70,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid time off

Job summary

Baxter International Inc. is seeking an Office Administrator to provide administrative and customer service support for Respiratory Health.

The role includes front desk coverage, multi-line phone management, and cross‑team administrative tasks to ensure an excellent customer experience for our patients and customers. Responsibilities include greeting visitors, managing security and visitor logs, handling mail and deliveries, coordinating onboarding materials, and supporting multiple departments.

Qualifications

• High school diploma or associate’s degree required/preferred.
• 2+ years relevant work experience required.
• 2+ years healthcare or Durable Medical Equipment experience preferred.
• Experience with TIMS or other third‑party billing system preferred.
• Exceptional customer service and professional demeanor required.
• Proficiency in Microsoft Office software required.
• Familiarity with office equipment (computers, copier, phone system) preferred.

Responsibilities

• Welcome and greet guests/vendors professionally on arrival; direct to the appropriate person/place.
• Collaborate with building operations to monitor security, maintain visitor logs, and issue visitor badges.
• Manage a multi-line phone system; answer/screen calls and handle inquiries in person, by phone, or email.
• Receive, sort, and distribute mail and packages; assist with mass mailings as needed.
• Prepare mailings for patient/customer communications.
• Manage inventory for office supplies.
• Create onboarding materials and bundles for new hires.
• Assist in coordinating asset disposition and phone coverage for service teams.

Skills

Customer service

Multitasking

Critical thinking

Problem solving

Microsoft Office

Office equipment familiarity

Prioritization

Professional demeanor

Communication skills

Education

High school diploma or associate’s degree

Tools

TIMS

Microsoft Office Suite

Telephone systems

Job description

Baxter International Inc. is seeking an Office Administrator to provide administrative and customer service support for Respiratory Health.

The role includes front desk coverage, multi-line phone management, and cross‑team administrative tasks to ensure an excellent customer experience for our patients and customers. Responsibilities include greeting visitors, managing security and visitor logs, handling mail and deliveries, coordinating onboarding materials, and supporting multiple departments.