Healthcare MSP Account Manager: Client Success & Placement

Cross Country Healthcare, Inc.; Houston (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

Cross Country Healthcare, Inc. is seeking an Account Manager to oversee MSP accounts, drive maximum productivity, and build strong client rapport through a self-directed team approach.

This role manages daily nursing, allied, and related staff assignments, coordinates order intake with client Hire Managers, and ensures templates and notes stay current.

You will monitor performance metrics such as fill rates and time-to-fill, and actively promote Cross Country to secure interviews and placements.

Responsibilities

• Oversee MSP accounts and drive maximum productivity with a self-directed team approach.
• Manage daily nursing, allied, and related staff assignments and coordinate order intake with client Hire Managers.
• Maintain templates and client Positions Notes and ensure adherence to internal standards.

Job description

Cross Country Healthcare, Inc. is seeking an Account Manager to oversee MSP accounts, drive maximum productivity, and build strong client rapport through a self-directed team approach.

This role manages daily nursing, allied, and related staff assignments, coordinates order intake with client Hire Managers, and ensures templates and notes stay current.

You will monitor performance metrics such as fill rates and time-to-fill, and actively promote Cross Country to secure interviews and placements.