Healthcare Recruiting & MSP/VMS Account Lead

NAT1068NNCH; Oregon; Hybrid; USD 90,000 - 100,000; Full time

Benefits offered by this job

Competitive base salary plus monthly/累

Job summary

Cuready is seeking a Recruiting & Account Manager to lead recruiter performance, oversee MSP/VMS account operations, and drive exceptional service for healthcare clients and clinicians.

The ideal candidate will develop recruiters, improve processes, manage client relationships, and align recruiting strategies with Cuready's growth goals. This role emphasizes collaboration, operational efficiency, and delivering outstanding customer service across hospital and provider networks.

Qualifications

• Bachelor's degree preferred or equivalent healthcare staffing experience.
• Minimum of five years of healthcare staffing experience, including recruiting and/or account management.
• Previous leadership or management experience required.
• Strong understanding of MSP and VMS programs and healthcare staffing operations.
• Proven ability to coach and develop recruiting teams while managing performance metrics.
• Excellent communication, relationship-building, problem-solving, and organizational skills.
• Strong analytical abilities with experience interpreting recruiting and operational data.
• Proficiency with applicant tracking systems, Microsoft Office, LinkedIn Recruiter, and other recruiting technologies.

Responsibilities

• Lead, coach, mentor, and develop a team of healthcare recruiters while fostering accountability and collaboration.
• Establish, monitor, and manage recruiter KPIs, including submissions, interviews, starts, gross profit, fill ratios, and productivity.
• Conduct regular one-on-one meetings, performance reviews, and coaching sessions.
• Assist with recruiting, hiring, onboarding, training, and development of new team members.
• Serve as primary account manager for MSP, VMS, and strategic staffing partnerships with client contacts and vendors.
• Monitor requisition activity, prioritize opportunities, coordinate recruiter assignments, and ensure timely submissions.
• Resolve client concerns and compliance issues while maintaining high customer satisfaction.
• Collaborate with BD, Operations, Onboarding, Payroll, and Credentialing to implement new accounts and traveler experiences.
• Manage and optimize recruiting technology and sourcing platforms to maximize efficiency and candidate flow.
• Analyze data, prepare performance reports, and recommend improvements based on trends.

Skills

Coaching

Communication

Analytical abilities

Relationship-building

Education

Bachelor's degree or equivalent healthcare staffing experience

Tools

Applicant Tracking Systems

LinkedIn Recruiter

AI recruiting tools

Microsoft Office

Job description

Cuready is seeking a Recruiting & Account Manager to lead recruiter performance, oversee MSP/VMS account operations, and drive exceptional service for healthcare clients and clinicians.

The ideal candidate will develop recruiters, improve processes, manage client relationships, and align recruiting strategies with Cuready's growth goals. This role emphasizes collaboration, operational efficiency, and delivering outstanding customer service across hospital and provider networks.