Healthcare Logistics Operations Lead

MedSpeed; Indianapolis (IN); Presencial; USD 80.000 - 95.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, vision

401(k)

Paid time off

Flexible spending accounts

Descripción de la vacante

MedSpeed is seeking an Operations Manager to lead a healthcare transportation network. The role oversees Logistics Service Representatives, manages client relationships, and targets service quality and profitability across locations.

You will drive daily operations, ensure safety compliance, and contribute to ongoing efficiency projects in a nationwide, growth-oriented setting. The role emphasizes leadership, collaboration across departments, and a focus on continuous improvement.

Formación

• Bachelor’s degree preferred in Business, Operations, Supply Chain Management or related field.
• 3-5 years logistics or transportation work experience preferred, or 3+ years management experience.
• Strong computer skills and Microsoft Office Suite proficiency.
• Excellent written and oral communication with strong interpersonal skills.
• Strong project management skills and problem-solving ability.

Responsabilidades

• Lead Logistics Service Representatives including coaching, performance management, recruitment, training, and development.
• Improve service quality and efficiency through observations and coaching on performance reports.
• Ensure accuracy of route, client and variable stop data.
• Conduct route observations to ensure safety and adherence to procedures and identify improvements.
• Maintain positive client relationships and promptly resolve service exceptions.
• Maintain a clean, safe work environment and enforce safety policies.
• Coordinate vehicle maintenance with vendors and track maintenance history.
• Support operations projects to boost efficiency and service quality.
• Foster a collaborative MedSpeed team culture and perform other duties as assigned.

Conocimientos

Leadership

Communication

Project management

Customer relations

Continuous improvement

Collaboration

Problem solving

MS Office proficiency

Educación

Bachelor’s degree in Business / Operations / Supply Chain Management

Herramientas

Microsoft Office

Descripción del empleo

MedSpeed is seeking an Operations Manager to lead a healthcare transportation network. The role oversees Logistics Service Representatives, manages client relationships, and targets service quality and profitability across locations.

You will drive daily operations, ensure safety compliance, and contribute to ongoing efficiency projects in a nationwide, growth-oriented setting. The role emphasizes leadership, collaboration across departments, and a focus on continuous improvement.