Healthcare Logistics Supervisor – Remote-Eligible

MedSpeed; Sioux Falls (SD); Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Flexible spending accounts

Paid time off

401(k)

Job summary

MedSpeed, a healthcare logistics company with a nationwide presence, is seeking an Operations Supervisor to oversee daily operation of a healthcare transportation network and coach Logistics Service Representatives.

You will manage client relationships, monitor service quality, and drive improvements while coordinating maintenance, data accuracy, and cross-department collaboration. Remote work flexibility is available depending on role and location.

Qualifications

• Bachelor's degree preferred in Business, Operations, Supply Chain Management or related field.
• 1-3 years of progressive business experience preferred.
• Successful experience applying quality management principles.
• Strong project management skills.
• Excellent written and oral communication, strong interpersonal skills.
• Strong customer relation skills, demonstrated ability to interact with key decision makers.
• Process-oriented mindset focused on continuous improvement, excellent problem-solving skills.
• Collaborative work style, able to work well within and across departments.
• Result & action oriented with a sense of urgency.
• Rational thinker with the ability to excel in stressful situations.
• Demonstrated leadership ability.

Responsibilities

• Lead Logistics Service Representatives including recruitment, onboarding, training, and performance management.
• Manage service quality and efficiency via daily observations and coaching.
• Perform route observations to ensure safety and procedures compliance.
• Maintain route and client data accuracy.
• Coordinate vehicle maintenance and repairs with vendors.
• Support operations projects to improve efficiency.
• Promote MedSpeed team culture.

Skills

Leadership

Communication

Project management

Quality management

Continuous improvement

Customer relations

Collaborative work

Result and urgency

Leadership ability

Problem solving

Education

Bachelor's degree in Business/Operations/Supply Chain or related field

Job description

MedSpeed, a healthcare logistics company with a nationwide presence, is seeking an Operations Supervisor to oversee daily operation of a healthcare transportation network and coach Logistics Service Representatives.

You will manage client relationships, monitor service quality, and drive improvements while coordinating maintenance, data accuracy, and cross-department collaboration. Remote work flexibility is available depending on role and location.