Healthcare Logistics Supervisor

MedSpeed; Sioux Falls (SD); On-site; USD 52,000 - 72,000; Full time

Job summary

MedSpeed, a healthcare logistics company, is seeking an Operations Supervisor to oversee the daily operation of a healthcare transportation network in Sioux Falls. You will supervise Logistics Service Representatives, coach staff, and manage client relationships to achieve location service quality and profitability.

The role emphasizes leadership, process improvement, and collaboration across departments; strong communication and project management are essential; the position offers a day shift,

Qualifications

• Bachelor’s degree preferred in Business, Operations, Supply Chain Management or related field.
• 1-3 years of progressive business experience preferred.
• Experience applying quality management principles.
• Strong project management skills.
• Excellent written and oral communication, strong interpersonal skills.

Responsibilities

• Lead Logistics Service Representatives, including recruitment, onboarding, training, performance management and development.
• Manage service quality and efficiency through daily observations, monitoring of exception and performance reports and follow up coaching.
• Perform Logistics Service Representative route observations to ensure compliance with safety, client and operational procedures and identify improvement opportunities.
• Ensure accuracy and ongoing system maintenance of route, client and variable stop data.
• Review daily vehicle pre/post trip inspection checklists, coordinate repairs and maintenance with vendors and maintain maintenance history file.
• Assist operations team with projects to improve operational efficiency and service quality.
• All other job-related duties as assigned.
• Work to promote MedSpeed team culture

Skills

Leadership

Project management

Communication

Interpersonal skills

Problem solving

Microsoft Office

Customer relations

Team collaboration

Education

Bachelor’s degree in Business/Operations/Supply Chain or related field

Tools

Microsoft Office Suite

Job description

MedSpeed, a healthcare logistics company, is seeking an Operations Supervisor to oversee the daily operation of a healthcare transportation network in Sioux Falls. You will supervise Logistics Service Representatives, coach staff, and manage client relationships to achieve location service quality and profitability.

The role emphasizes leadership, process improvement, and collaboration across departments; strong communication and project management are essential; the position offers a day shift,