Healthcare Logistics Operations Lead

MedSpeed; Albuquerque (NM); Sur place; USD 72 000 - 80 000; Plein temps

Avantages offerts par ce poste

Medical, dental, and vision coverage

Flexible spending accounts

Paid time off

401(k)

Discretionary bonus

Résumé du poste

MedSpeed is hiring an Operations Supervisor to lead a healthcare transportation network, supervise Logistics Service Representatives, and manage client relationships. The role emphasizes service quality, safety compliance, and operational efficiency across locations in the U.S.

The department values teamwork, integrity, and growth, with a competitive benefits package and a discretionary bonus. The salary ranges from $72,000 to $80,307, with background checks as part of the process.

Qualifications

• Bachelor's degree preferred in Business, Operations, Supply Chain Management or related field
• 1-3 years of progressive business experience preferred
• Successful experience applying quality management principles
• Strong project management skills
• Excellent written and oral communication, strong interpersonal skills
• Strong customer relation skills, demonstrated ability to interact with key decision makers
• Process-oriented mindset focused on continuous improvement, excellent problem-solving skills
• Collaborative work style, able to work well within and across departments
• Result & action oriented with a sense of urgency
• Rational thinker with the ability to excel in stressful situations
• Demonstrated leadership ability
• Strong computer skills, Microsoft Office Suite proficiency

Responsabilités

• Overall leadership of Logistics Service Representatives, including recruitment, onboarding, training, performance management and development
• Manage service quality and efficiency through daily observations, monitoring of exception and performance reports and follow up coaching
• Perform Logistics Service Representative route observations to ensure compliance with safety, client and operational procedures and identify improvement opportunities
• Ensure accuracy and ongoing system maintenance of route, client and variable stop data
• Review daily vehicle pre/post trip inspection checklists, coordinate repairs and maintenance with vendors and maintain maintenance history file
• Assist operations team with projects to improve operational efficiency and service quality
• All other job-related duties as assigned
• Work to promote MedSpeed team culture

Connaissances

Leadership

Project management

Communication

Problem-solving

Collaboration

Customer relations

MS Office

Formation

Bachelor's degree preferred in Business/Operations/Supply Chain

Outils

Microsoft Office Suite

Description du poste

MedSpeed is hiring an Operations Supervisor to lead a healthcare transportation network, supervise Logistics Service Representatives, and manage client relationships. The role emphasizes service quality, safety compliance, and operational efficiency across locations in the U.S.

The department values teamwork, integrity, and growth, with a competitive benefits package and a discretionary bonus. The salary ranges from $72,000 to $80,307, with background checks as part of the process.