Healthcare Logistics Coordinator — Remote to On-Site

655 MNX GLOBAL LOGISTICS CORP; Miami (FL); Hybride; USD 32 000 - 42 000; Plein temps

Résumé du poste

UPS Healthcare Precision Logistics is seeking a customer service associate in a hybrid role based in Miami, FL. The position begins remotely and will transition to on-site work in the Miami office, with responsibilities including handling customer inquiries and shipment management using the MNX platform.

Ideal candidates have at least 1 year in customer service, strong communication, and proficiency in MS Word/Excel/Outlook with data entry speed.

Qualifications

• At least 1 year of customer service experience.
• Must be 18 years old or older and have a HS diploma or GED.
• Proficient in Microsoft Word, Excel, Outlook and data entry (30 WPM).

Responsabilités

• Handle incoming customer requests via phone, email and website with urgency and attention to detail.
• Process, monitor, and manage critical customer shipments using MNX platform.
• Communicate with customers and agents professionally.
• Meet required team metrics.
• Stay current on required training.

Connaissances

Customer service

Communication

Time management

Microsoft Word

Excel

Outlook

Data entry

Formation

High school diploma or GED

Outils

MNX platform

Description du poste

UPS Healthcare Precision Logistics is seeking a customer service associate in a hybrid role based in Miami, FL. The position begins remotely and will transition to on-site work in the Miami office, with responsibilities including handling customer inquiries and shipment management using the MNX platform.

Ideal candidates have at least 1 year in customer service, strong communication, and proficiency in MS Word/Excel/Outlook with data entry speed.