Healthcare Leadership Track: Client Services Manager

bayada home health care; Willow Grove (PA); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Career growth

Health insurance

Paid time off

Life insurance

401(k) with company match

Direct deposit

Job summary

BAYADA Home Health Care is seeking a Client Services Manager for our Willow Grove Pediatrics office. This on-site, Monday–Friday 8:30am–5pm position provides hands-on healthcare leadership experience and opportunities for growth.

As a Client Services Manager, you will coordinate client services, scheduling, and staffing, while supporting field staff and building strong client/family relationships. A Bachelor's degree and proficiency with Microsoft Office are required, along with a focus on

Qualifications

• Bachelor’s degree required.
• Customer service experience preferred.
• Strong interpersonal, organizational, and communication skills.
• Proven ability to build relationships and achieve goals.
• Growth mindset and interest in healthcare leadership.
• Ambition, initiative, and willingness to learn.
• Proficiency with Microsoft Office and data entry.
• Comfortable with phone outreach and relationship-building.

Responsibilities

• Coordinate and assist with client services, scheduling, and staffing needs.
• Support field staff in delivering high-quality home health services.
• Gain exposure to day-to-day office operations and healthcare management.
• Build strong relationships with clients, families, and field employees.
• Support employee engagement, recognition, and retention initiatives.
• Assist with administrative responsibilities, documentation, and data entry.
• Take on new responsibilities and develop leadership skills as you grow.

Skills

Customer service

Interpersonal skills

Organizational skills

Communication skills

Phone communication

Education

Bachelor’s degree

Tools

Microsoft Office

Job description

BAYADA Home Health Care is seeking a Client Services Manager for our Willow Grove Pediatrics office. This on-site, Monday–Friday 8:30am–5pm position provides hands-on healthcare leadership experience and opportunities for growth.

As a Client Services Manager, you will coordinate client services, scheduling, and staffing, while supporting field staff and building strong client/family relationships. A Bachelor's degree and proficiency with Microsoft Office are required, along with a focus on