Healthcare IT Technician – Day Shift Support

Prime Healthcare; Pampa (TX); On-site; USD 38,000 - 55,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid vacation, sick time, and holidays

401K options

Tuition reimbursement

Life and disability insurance

Many other benefits

Job summary

Prime Healthcare is seeking an Information Technology Technician to provide day-to-day technical support for desktop computers, software, and end-user devices at Pampa Regional Medical Center in Pampa, TX. This entry-level role encourages candidates with an associate’s degree in IT/CS or related fields.

The position is full-time, with Day shifts, 8:00am–5:00pm, and no weekends or holidays. Responsibilities include troubleshooting, device setup, and IT support across staff and clinicians.

Qualifications

• Associates degree in Computer Science, Information Technology, or related field encouraged to apply.
• High school diploma or equivalent if hired before 9/2026.
• Associate’s degree required if hired after 9/2026.
• Bachelor’s degree in Information Technology, Computer Science, or related field preferred.
• Relevant certifications (e.g., CompTIA A+, Network+).
• Experience in IT support, preferably in healthcare.

Responsibilities

• Troubleshoot and resolve desktop hardware, software, and peripheral issues.
• Install, configure, maintain, and update computers and end-user devices.
• Respond to technical support requests and provide timely assistance to employees.
• Monitor equipment functionality and address issues that could impact daily operations.
• Work closely with the IT team to maintain reliable technology systems and support organizational needs.

Skills

IT support

Communication

Troubleshooting

End-user support

Healthcare environment

Education

HS diploma

Associate’s degree in IT/CS

Bachelor’s degree preferred

Job description

Prime Healthcare is seeking an Information Technology Technician to provide day-to-day technical support for desktop computers, software, and end-user devices at Pampa Regional Medical Center in Pampa, TX. This entry-level role encourages candidates with an associate’s degree in IT/CS or related fields.

The position is full-time, with Day shifts, 8:00am–5:00pm, and no weekends or holidays. Responsibilities include troubleshooting, device setup, and IT support across staff and clinicians.