Healthcare IT Technician - Day Shift Desktop Support

Prime Healthcare Services; Kankakee (IL); On-site; USD 33,000 - 48,000; Full time

Benefits offered by this job

PTO

401K

Medical, dental, vision

Tuition reimbursement

Job summary

Prime Healthcare St. Mary’s Hospital in Kankakee, IL is seeking a Data Processing technician to install hardware/software, support end-users, and maintain IT systems across the campus. You will troubleshoot PC issues, manage inventories, and document activities in the ticketing system.

The role requires a High School Diploma, experience with Microsoft OS and Active Directory, and ideally CompTIA or MCP certifications. 1–3 years’ experience and customer service skills are preferred.

Qualifications

• High School Diploma required.
• Experience in Microsoft Desktop Operating Systems and Active Directory.
• 1-3 years experience preferred.
• Customer service experience preferred.
• CompTIA A+, Network+, MCP certifications preferred.

Responsibilities

• Install computer hardware and software as needed.
• Provide problem determination and resolution on PC software/hardware.
• Maintain inventory of software and hardware.
• Document service activities via ticketing system.
• Access hospital areas to perform IT installations and support end-users.

Skills

Microsoft Desktop OS

Active Directory

Customer service

Education

High School Diploma

CompTIA A+

CompTIA Network+

Microsoft Certified Professional (MCP)

Job description

Prime Healthcare St. Mary’s Hospital in Kankakee, IL is seeking a Data Processing technician to install hardware/software, support end-users, and maintain IT systems across the campus. You will troubleshoot PC issues, manage inventories, and document activities in the ticketing system.

The role requires a High School Diploma, experience with Microsoft OS and Active Directory, and ideally CompTIA or MCP certifications. 1–3 years’ experience and customer service skills are preferred.