IT Tech - Data Processing

St. Mary's Hospital - Kankakee; Kankakee (IL); On-site; USD 33,000 - 48,000; Full time

Benefits offered by this job

PTO

401K

Medical, dental, vision

Tuition reimbursement

Job summary

Prime Healthcare St. Mary’s Hospital in Kankakee, IL is seeking a Data Processing technician to install hardware/software, support end-users, and maintain IT systems across the campus. You will troubleshoot PC issues, manage inventories, and document activities in the ticketing system.

The role requires a High School Diploma, experience with Microsoft OS and Active Directory, and ideally CompTIA or MCP certifications. 1–3 years’ experience and customer service skills are preferred.

Qualifications

• High School Diploma required.
• Experience in Microsoft Desktop Operating Systems and Active Directory.
• 1-3 years experience preferred.
• Customer service experience preferred.
• CompTIA A+, Network+, MCP certifications preferred.

Responsibilities

• Install computer hardware and software as needed.
• Provide problem determination and resolution on PC software/hardware.
• Maintain inventory of software and hardware.
• Document service activities via ticketing system.
• Access hospital areas to perform IT installations and support end-users.

Skills

Microsoft Desktop OS

Active Directory

Customer service

Education

High School Diploma

CompTIA A+

CompTIA Network+

Microsoft Certified Professional (MCP)

Job description

Overview

Department:Data Processing

Schedule:Full Time Days, 40 hours weekly, 7:00am-3:30pm

Facility:Prime Healthcare St. Mary's Hospital

Location: Kankakee, Illinois 60901

Responsibilities

Install computer related hardware and software as needed. Support and provide problem determination and resolution on PC software and hardware. Maintain catalog, software and hardware inventory. Document service activities through the ticketing system. Access all areas of the hospital campus in order to perform computer-related installations. Use computer to accomplish data entry and PC troubleshooting. Summon outside resources when needed to complete installations and support end-users. Act as a liaison between end-users and IS as well as coordinate issues between software vendors and IS.

Qualifications

Education and Work Experience

1. High School Diploma required for all new hires starting 4/1/14.

2. Experience in Microsoft Desktop Operating Systems and Active Directory.

3. 1-3 years experience preferred.

4. Customer service experience preferred.

5. Preferred: Comptia A+, N+, Microsoft Certified Professional (MCP)

Pay Transparency

St. Mary's Hospital - Kankakee offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $23.75 to $34.75. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

The company is dedicated to empowering its staff with a comprehensive, competitive benefits package, allowing them the freedom to customize their benefits to fit their unique needs. Our abundant resources, programs, and voluntary options serve as a foundation for individual growth and well-being. Learn more here: https://www.primehealthcare.com/benefitsthatmattermost/

Employment Status

Full Time

Shift

Days

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf