Hospital IT Support & Data Processing Technician

St. Mary’s Hospital - Kankakee; Kankakee (IL); On-site; USD 33,000 - 48,000; Full time

Benefits offered by this job

401K retirement plan

Medical/dental/vision coverage

Tuition reimbursement

Job summary

St. Mary’s Hospital - Kankakee is seeking a Data Processing technician to install computer hardware and software across the hospital, support end-users, and maintain inventory. You will document activities via the ticketing system and coordinate with software vendors and IS.

Work is full-time, Days shift, located in Kankakee, IL with a comprehensive benefits package and competitive compensation. Prior experience with Windows OS and Active Directory is preferred.

Qualifications

• High School Diploma required for all new hires starting 4/1/14.
• Experience in Microsoft Desktop Operating Systems and Active Directory.
• 1-3 years experience preferred.
• Customer service experience preferred.
• Preferred: Comptia A+, N+, Microsoft Certified Professional (MCP)

Responsibilities

• Install computer related hardware and software as needed.
• Support and provide problem determination and resolution on PC software and hardware.
• Maintain catalog, software and hardware inventory.
• Document service activities through the ticketing system.
• Access all areas of the hospital campus in order to perform computer-related installations.
• Use computer to accomplish data entry and PC troubleshooting.
• Summon outside resources when needed to complete installations and support end-users.
• Act as a liaison between end-users and IS as well as coordinate issues between software vendors and IS.

Education

High School Diploma

CompTIA A+

CompTIA Network+

Microsoft Certified Professional (MCP)

Job description

St. Mary’s Hospital - Kankakee is seeking a Data Processing technician to install computer hardware and software across the hospital, support end-users, and maintain inventory. You will document activities via the ticketing system and coordinate with software vendors and IS.

Work is full-time, Days shift, located in Kankakee, IL with a comprehensive benefits package and competitive compensation. Prior experience with Windows OS and Active Directory is preferred.