Information Technology (IT) Specialist

Northwest Miss Regional Medical Center; Clarksdale (MS); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Company-paid life and AD&D insurance

Long-term disability insurance

Retirement plan options

Generous PTO

Job summary

Northwest Mississippi Regional Medical Center (NWMRMC) is seeking an IT Specialist to support hospital and clinic technology. You will troubleshoot hardware, software, networks, and communications while maintaining system performance and data backups.

The role focuses on HIPAA-compliant IT support, security updates, and collaboration with clinicians and vendors. A healthcare setting and patient data sensitivity are central to daily duties.

Qualifications

• Associate degree required in IT/CS or related field.
• 2–4 years IT support experience, preferably in healthcare.
• Knowledge of Windows Server, Microsoft 365, LAN/WAN networking and security practices.
• Experience supporting EHR/clinical systems (MEDHOST, Athena, Cerner, Epic) preferred.

Responsibilities

• Provide daily IT support for hospital staff incl. hardware, software, network, and printer issues.
• Install, configure, and maintain desktops, laptops, servers, and mobile devices.
• Monitor system performance, connectivity, and data backups.

Skills

Windows Server

Microsoft 365

LAN/WAN networking

System security practices

Education

Associate degree in IT/CS or related field

Tools

MEDHOST

Athena

Cerner

Epic

Job description

• Location 2000 N State Steet,Clarksdale, MS, 38614,United States
• Employee Type FT Non-Exempt
• Required Degree 2 Year Degree
• Manage Others No

Description

Are you a dependable, solutions-focused IT professional who enjoys troubleshooting technology and supporting others? Northwest Mississippi Regional Medical Center (NWMRMC) is seeking a knowledgeable and service-oriented Information Technology (IT) Specialist to join our Information Technology team.

In this role, you will provide technical support and maintenance for computer systems, networks, applications, hardware, software, and telecommunications across the hospital and affiliated clinics. You will work closely with employees, leadership, vendors, and clinical teams to resolve technical issues, maintain system performance, support healthcare applications, and help ensure the security and reliability of critical technology systems.

About Us

At Northwest Mississippi Regional Medical Center, we are committed to providing high-quality, sustainable healthcare to the citizens of Northwest Mississippi. We believe every team member plays an important role in supporting our patients, providers, employees, and communities.

Why Join Us?

• Mission-Driven Work: Support a community-focused healthcare organization dedicated to improving lives.
• Professional Growth: Opportunities for training, development, and continued advancement in healthcare technology.
• Collaborative Environment: Work closely with clinical, administrative, and technical professionals throughout the organization.
• Meaningful Impact: Help maintain the technology systems that support safe, efficient patient care and hospital operations.

Essential Duties and Responsibilities

• Provide daily technical support for hospital staff, including troubleshooting hardware, software, network, and printer issues.
• Install, configure, and maintain desktops, laptops, servers, and mobile devices.
• Monitor and maintain system performance, connectivity, and data backups.
• Respond promptly to IT help desk tickets and provide user education when needed.
• Assist with Active Directory, user accounts, access controls, and permissions.
• Support hospital systems including Electronic Health Records (EHR), radiology systems, and other clinical applications.
• Work with the IT Manager to implement security measures, software updates, and patches to support HIPAA compliance.
• Assist in maintaining inventory of IT hardware, software licenses, and related documentation.
• Provide technical support for telehealth systems, virtual meetings, and communication platforms.
• Collaborate with vendors and consultants for specialized support and new technology deployment.
• Participate in the after-hours on-call rotation for IT emergencies and maintenance.
• Maintain confidentiality and comply with hospital policies related to patient information and data security.
• Perform other duties as assigned.

Education and Work Experience Requirements

• Associate degree in Information Technology, Computer Science, or a related field required.
• Minimum of 2–4 years of IT support experience, preferably in a healthcare or hospital setting.
• Working knowledge of Windows Server, Microsoft 365, LAN/WAN networking, and system-security practices.
• Experience supporting EHR or clinical systems such as MEDHOST, Athena, Cerner, Epic, or comparable systems preferred.

Preferred Certifications

• CompTIA A+
• CompTIA Network+
• CompTIA Security+
• Microsoft certification
• Cisco certification, including CCNA or comparable credential

What We Offer

• Competitive salary and benefits package
• Health, dental, and vision insurance
• Company-paid basic life and AD&D insurance
• Company-paid long-term disability insurance
• Retirement plan options
• Generous paid time off (PTO)
• Supportive and collaborative work environment
• Opportunities for professional development and continued technical growth
• The opportunity to support healthcare technology that directly impacts employees, providers, and patients

Be a Part of Something Bigger!

At NWMRMC, technology is essential to virtually every aspect of patient care and hospital operations. As an Information Technology Specialist, you will help ensure our employees have secure, reliable access to the systems and technology they need to serve our patients and communities.

Northwest Mississippi Regional Medical Center (NWMRMC) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by applicable law.