Healthcare IT Field Technician – On-Site Support & Projects

Ovation; Greensboro (NC); Hybrid; USD 49.000 - 69.000; Vollzeit

Benefits dieser Stelle

Health benefits

Wellness platform

401(k) plan

Paid time off

Company issued equipment

Zusammenfassung

Ovation Healthcare is hiring an IT Field Services Technician to serve as the primary on-site IT resource for a hospital location and affiliated clinics in Greensboro, NC. You will handle hardware, software, and connectivity issues, manage ServiceNow tickets, and support IT projects while maintaining daily operations.

The role requires five-days-on-site presence, on-call rotation, and travel between facilities with a reliable vehicle.

Qualifikationen

• Minimum of one year of IT technical support experience.
• Must reside within Greensboro, NC area or surrounding communities.
• Must be able to travel between facilities with own vehicle.
• Available for on-call rotation and five days per week on-site work.
• Ability to document work accurately in ticketing systems.

Aufgaben

• Provide on-site technical support at primary hospital location and clinics.
• Manage ServiceNow tickets with timely response and resolution.
• Conduct routine on-site rounds and document findings.
• Assist IT projects, deployments, and validations on-site.
• Participate in after-hours on-call support as needed.

Kenntnisse

Customer service

Communication

IT troubleshooting

On-site work

Ticketing systems

Tools

ServiceNow

ITSM platforms

Jobbeschreibung

Ovation Healthcare is hiring an IT Field Services Technician to serve as the primary on-site IT resource for a hospital location and affiliated clinics in Greensboro, NC. You will handle hardware, software, and connectivity issues, manage ServiceNow tickets, and support IT projects while maintaining daily operations.

The role requires five-days-on-site presence, on-call rotation, and travel between facilities with a reliable vehicle.