Healthcare IT Deployment Specialist for Epic Go-Live

Teceze

Tennessee

On-site

USD 48,000 - 72,000

Full time

6 days ago
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Job summary

Teceze is seeking an IT field support specialist in Tennessee to deploy, install, configure, and validate clinical devices in a healthcare setting.

You will set up workstations, printers, scanners, and WOWs, troubleshoot hardware and network issues, and provide hands-on support during Epic go-live and stabilization periods with a focus on patient care continuity.

This role emphasizes professional, customer-focused service within hospital environments.

Qualifications

  • Desktop, deskside, or field IT support experience.
  • Printer/scanner installation and troubleshooting.
  • Workstation and peripheral configuration.
  • Basic network/connectivity troubleshooting.
  • Healthcare or hospital IT experience preferred.
  • Epic go-live or clinical application deployment experience is a plus.
  • Experience providing hypercare/post-go-live support is a plus

Responsibilities

  • Deploy, install, configure, and validate IT devices and peripherals.
  • Set up and troubleshoot workstations, printers, scanners, WOWs (Workstations on Wheels), and other clinical/IT devices.
  • Provide hands-on IT support during the Epic go-live period.
  • Troubleshoot hardware, connectivity, configuration, and deployment issues.
  • Perform post-deployment stabilization and hypercare support.
  • Coordinate with project teams, site personnel, and end users to resolve issues quickly.
  • Maintain a professional and customer-focused approach in a healthcare environment

Skills

Desktop support
Printer setup
Peripherals configuration
Network troubleshooting
Healthcare IT experience
Epic go-live deployment
Hypercare/post-go-live support

Job description

Teceze is seeking an IT field support specialist in Tennessee to deploy, install, configure, and validate clinical devices in a healthcare setting.

You will set up workstations, printers, scanners, and WOWs, troubleshoot hardware and network issues, and provide hands-on support during Epic go-live and stabilization periods with a focus on patient care continuity.

This role emphasizes professional, customer-focused service within hospital environments.

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