Referral & Admissions Coordinator - Healthcare Intake Pro

CareCore Health; Cincinnati (OH); On-site; USD 42,000 - 64,000; Full time

Job summary

CareCore Health in Cincinnati seeks an organized Central Intake Coordinator to support referrals and admissions for multiple skilled nursing facilities. You will work with Business Development, Marketing, and facility leadership to move referrals from initial review to admission.

The role requires strong attention to detail, ability to manage multiple facilities and priorities, and experience with insurance verification, authorizations, and electronic medical records.

Qualifications

• Experience in referrals, insurance verification, and authorization processes.
• Strong communication skills, both written and verbal.
• Ability to learn and work with electronic medical record systems.
• Comfortable coordinating with multiple facilities and teams.

Responsibilities

• Manage and process new referrals for multiple CareCore facilities.
• Verify insurance eligibility, coverage, network status, and authorization requirements.
• Initiate, track, and follow insurance authorizations through completion.
• Monitor referrals for updates, documentation, and admission barriers.
• Ensure admission documentation, including HENS/PASRR and Medicaid Pending requirements.
• Prepare and maintain admission documentation in PointClickCare (PCC).
• Communicate insurance findings and barriers to Marketing and facility teams.
• Prepare daily admission reports and new admission communications.
• Cross-train across CareCore facilities and provide team coverage as needed.

Skills

Organizational skills

Time management

Communication skills

Attention to detail

Team collaboration

Prioritization

Adaptability

Independent work

Multitasking

Tools

PointClickCare (PCC)

Job description

CareCore Health in Cincinnati seeks an organized Central Intake Coordinator to support referrals and admissions for multiple skilled nursing facilities. You will work with Business Development, Marketing, and facility leadership to move referrals from initial review to admission.

The role requires strong attention to detail, ability to manage multiple facilities and priorities, and experience with insurance verification, authorizations, and electronic medical records.