Intake & Referrals Coordinator – Healthcare Access

Trilogy Health Services, LLC; Indiana (PA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Weekly pay

401(k) company match

Health & dental after first month

Student loan repayment

Job summary

Trilogy Health Services in Indianapolis, IN is seeking a Central Intake Coordinator to manage referral intake, including clinical and financial review, benefit verifications, and prior authorizations.

You will collaborate with hospital systems and facility leadership, assign referrals by payer source and bed availability, and support the sales process throughout the initial referral cycle.

Qualifications

• Associate degree required.
• 3–5 years of relevant experience.

Responsibilities

• Monitor hospital portals for new referrals, confirms receipt of referral in portal.
• Coordinate the initial intake and clinical assessment of each referral received, and work referrals to green, yellow, or red-light status.
• Communicate received referrals with corresponding hospital liaison for further follow up.
• Send all received referrals for benefit verification.
• Document all received referrals in the Customer Relationship Management software.
• Utilize portals for documentation of status of each referral (accepted, denied, considering).
• Escalate clinical yellow light referrals to campus clinical support for clinical determination.
• For referrals not Medicare A primary, work up med cost out and send to Divisional Vice President for approval as required.
• Evaluates referral to be assigned to the appropriate campuses based on payer source and bed availability.
• Supports sales throughout initial referral process.
• Other duties as assigned.

Education

Associate Degree

Job description

Trilogy Health Services in Indianapolis, IN is seeking a Central Intake Coordinator to manage referral intake, including clinical and financial review, benefit verifications, and prior authorizations.

You will collaborate with hospital systems and facility leadership, assign referrals by payer source and bed availability, and support the sales process throughout the initial referral cycle.