Healthcare Insurance Billing & AR Specialist

Aultman Health Foundation; Canton (OH); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Aultman Health Foundation in Canton, OH seeks a Patient Account Representative for physician practice billing focusing on insurance payers. Primary duties include billing and insurance follow-up to accelerate accounts receivable recovery and strengthen our financial position.

The role requires solid communication skills, accuracy, and the ability to work with others in a hybrid/work-from-home setup. Prior medical office billing experience and familiarity with denials management are preferred.

Qualifications

• Billing knowledge and comfort with medical billing processes.
• Experience with insurance payers, postings, and denials management is preferred.
• Strong customer service skills and attention to detail are essential.
• Excellent oral and written communication, and ability to work without direct supervision.
• Punctuality and reliable attendance in a healthcare office setting.

Responsibilities

• Manage outstanding accounts receivable for clients and/or assigned payers.
• Contact payers via phone or websites for claims information and to assist in account resolution.
• Research and resolution of insurance denials for electronic and paper claims.
• Research, prepare and send appeals for payment to payers in collaboration with revenue integrity.
• Identify denial trends to prevent revenue loss and assist payment posters with posting issues.
• Apply credits to appropriate accounts and discuss billing questions with patients with the customer service team.
• Track payer issues for the payer relations team to research.
• Participate in special projects and follow all policies and procedures.

Skills

Billing knowledge

CPC/RHIT certification

Medical office billing

Customer service

Analytical skills

Attendance

Oral and written communication

Self-directed work

Teamwork

Dependable

Tools

Microsoft Office

PC skills

Job description

Aultman Health Foundation in Canton, OH seeks a Patient Account Representative for physician practice billing focusing on insurance payers. Primary duties include billing and insurance follow-up to accelerate accounts receivable recovery and strengthen our financial position.

The role requires solid communication skills, accuracy, and the ability to work with others in a hybrid/work-from-home setup. Prior medical office billing experience and familiarity with denials management are preferred.