Healthcare Inside Sales Pro: Growth & Impact

Viemed,-LLC; Lafayette (LA); On-site; USD 21,000 - 28,000; Full time

Job summary

Viemed, LLC in Lafayette, LA is seeking a Customer Service/Inside Sales professional to manage a high volume of inbound and outbound calls, document all activity in the CRM in real time, and assist patients and referrals with resupply orders.

The role supports marketing and sales goals through creative problem solving, verifies patient demographics and insurance information, explains coverage, and coordinates with internal teams to resolve issues and ensure timely fulfillment of orders.

Qualifications

• High School Diploma required; Associate’s degree preferred.
• Proficient computer skills and knowledge of Microsoft Office.
• One year of work experience in healthcare, administration, insurance, or customer service.

Responsibilities

• Manage a high volume of inbound/outbound calls and document activity in the CRM in real time.
• Generate resupply orders by meeting daily, weekly, and monthly targets.
• Explain insurance benefits and collect payments when needed.
• Prioritize urgent orders and ensure timely completion.
• Resolve customer issues by coordinating with internal teams.

Skills

Sales experience

Customer service

Communication skills

Bilingual English/Spanish

Healthcare knowledge

Education

High School Diploma

Associate's degree preferred

Tools

Microsoft Office

Job description

Viemed, LLC in Lafayette, LA is seeking a Customer Service/Inside Sales professional to manage a high volume of inbound and outbound calls, document all activity in the CRM in real time, and assist patients and referrals with resupply orders.

The role supports marketing and sales goals through creative problem solving, verifies patient demographics and insurance information, explains coverage, and coordinates with internal teams to resolve issues and ensure timely fulfillment of orders.