Healthcare Inside Sales Pro: CPAP Equipment

VieMed Healthcare; Lafayette (LA); On-site; USD 32,000 - 52,000; Full time

Job summary

VieMed Healthcare in Lafayette, LA is seeking a responsive Inside Sales/Support professional to manage a high volume of calls, document interactions in the CRM, and drive resupply orders.

You will explain insurance benefits, collect payments when needed, and work with teams to resolve patient issues while aiming to meet growth targets. This role requires strong communication and the ability to work across departments.

Normal hours Monday to Friday; equal opportunity employer.

Qualifications

• High School Diploma required; Associate’s degree preferred.
• Proficient computer skills and knowledge of Microsoft Office.
• One year of healthcare, administration, insurance, customer service, or management experience.

Responsibilities

• Manage a high volume of inbound/outbound calls and document activity in the CRM in real time.
• Generate resupply orders by meeting daily, weekly, and monthly targets.
• Explain insurance benefits and collect payments for non-covered items.
• Prioritize urgent orders and ensure timely completion.
• Coordinate with internal teams to resolve patient issues and improve satisfaction.

Skills

Customer service

Sales

Communication

Problem solving

Education

High School Diploma

Associate’s degree

Tools

Microsoft Office

CRM software

Job description

VieMed Healthcare in Lafayette, LA is seeking a responsive Inside Sales/Support professional to manage a high volume of calls, document interactions in the CRM, and drive resupply orders.

You will explain insurance benefits, collect payments when needed, and work with teams to resolve patient issues while aiming to meet growth targets. This role requires strong communication and the ability to work across departments.

Normal hours Monday to Friday; equal opportunity employer.